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Hurricane Matthew

At this time, Miami-Dade County is monitoring Hurricane Matthew.

Please visit our Emergency website for the latest information on openings and closings in Miami-Dade County.

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Updating or Closing Pet Accounts

If your contact information (name/address) has changed, your pet has passed away, lost or given away, please update your pet account. Pet accounts can be updated or closed by:

  • Calling 3-1-1
  • By email
  • By mail or hand-delivered


If updating your pet account by email, please include the following information in the email:

  • Pet Owner Name
  • Address
  • Phone Number
  • Pet Name
  • Tag Number

Although every effort is made to respond quickly, as a result of high number of emails, a response may take up to 2-3 business days.

By Mail or Hand Delivered:

If you choose to mail or hand-deliver updates to your pet account, the following must be done:

  • Change of Address: If you have moved within Miami-Dade County, please submit a written statement with your old and new address.
  • Change of Name: If your name has changed, please submit a written statement with your old and new name.
  • Lost /Stolen/Gave Away: If your pet is lost (link to Lost & Found) or no longer in your possession, please submit a written statement stating the circumstance and approximate time since incident.
  • Pet Death: If your pet has passed away, please submit a copy of the Death Certificate from the veterinary doctor/clinic.
  • Moving out Miami-Dade County: If you have moved or planning to move out of Miami-Dade County, please submit a written statement stating that you are no longer a Miami-Dade County resident and the month/year that relocation took place.

All written statements are to include:

  • Pet Owner Name
  • Address
  • Phone Number
  • Pet Name
  • Tag Number

Written statements and death certificates can be mailed or hand-delivered to:

3599 NW 79 AVE
DORAL FL 33166

Please make sure to update your account as soon as any of the above changes occur. Updating your pet account is important to ensure that erroneous citations are not issued as a result of pet accounts not reflecting up-to-date information on the pet owner and/or pet.

Back to Top Page Last Edited: Mon Oct 17, 2016 9:25:49 AM

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