Government Information Center (GIC)
Judi Zito, Director

Judi Zito is the Director of the Government Information Center (GIC), a position she was appointed to in June 2006. This new County department aligns two major government information access points, the County’s web portal - miamidade.gov - and the 311 Answer Center.  The integration of these efforts into a single countywide strategy for customer service is a significant long-term effort designed to simplify service regardless of the manner in which residents choose to access their government.

 She previously served as the Chief Information Officer (CIO) for Miami-Dade County, Florida, a position she was appointed to in June of 2003. As CIO, Ms. Zito established the overall direction of information technology (IT) for Miami-Dade County government, including the coordination and oversight of enterprise IT initiatives to improve County operations, processes, services and the assurance of IT support for the County’s Strategic Plan. Position responsibilities also included oversight of the Enterprise Technology Services Department and the implementation of the 311 Answer Center.

Ms. Zito has forged the vision for Miami-Dade County’s e-government initiative. She launched several projects to transform the way in which residents and businesses interact with County Government online. E-payments, new interactive services and government-to-government partnerships with local municipalities have resulted in a 50% increased use of miamidade.gov, four internationally recognized awards, and new opportunities for cross-jurisdictional, seamless service to our citizens.

During her years of service to Miami-Dade County, Judi has been a “behind-the-scenes” leader, serving as a catalyst for significant change. In May of 2003, she was presented with the ‘Quiet Storm’ award at the annual Women’s Power Caucus, a prestigious recognition of women who make an enormous impact on people’s lives on a daily basis, almost always out of the public view. In January of 2004, she was selected as one of Computer World’s 100 Premier IT Leaders.

Ms. Zito began her career in county government in 1981, and has held positions of increasing responsibility in the information technology field. She served as Manager in the County's Communications Department and was the project manager for the pilot project to establish a web portal for the county, centralized payment engine for e-commerce, and interactive web applications. She also established the new online services unit and began an organizational approach toward online service design, content and branding.

Prior to that she was a Division Director for the Information Technology Department where she implemented a Customer Relationship Management program identifying technology solutions for business problems, and our 9-1-1 CAD System, developed thirteen years ago and still in use today. She was also instrumental in orchestrating the process and development of the application that led to several areas of Miami-Dade County being designated as Empowerment Zones.

In 1981 she began her career with Miami-Dade County as a Systems Analyst. Later she was promoted to Programming Systems Supervisor, managing a staff of 30 analysts and programmers developing for a variety of platforms, from personal computers to mainframes.

Ms. Zito holds a Bachelors degree in Business Administration/Management Information Systems from the University of South Florida and a Masters degree in Communications and Leadership from Seton Hall University, as well as a professional certification in Telecommunications from the University of Miami.

She lives in Miami with her husband and four children.