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For Immediate Release:
June 03, 2015
Media Contact:
Jorge Herrera
jorgeh@miamidade.gov
786-469-2341

Miami-Dade County asks for assistance from potential victims of an unlicensed shipping company


(MIAMI, June 3, 2015) – The Miami-Dade County Department of Regulatory and Economic Resources Office of Consumer Protection and the Federal Maritime Commission are asking for the public’s assistance in identifying cargo that was supposed to have been shipped to Honduras or Nicaragua by Genesis Envios, an unlicensed shipping company. This company is facing enforcement action from the Office of Consumer Protection for misleading advertising, and the Federal Maritime Commission has ordered them to cease operations. Both agencies are asking potential victims for their help to trace items back to recipients or shippers.  

Anyone having a complaint against this unlicensed shipping company and their lost cargo should contact the Office of Consumer Protection at 786-469-2333 or consumer@miamidade.gov, or the Federal Maritime Commission at 202-523-5807 or complaints@fmc.gov.

The Office of Consumer Protection recommends that residents use a licensed company when shipping any cargo to and from other countries. Consumers can verify if a shipping company is legally licensed at the Federal Maritime Commission’s website