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Maintenance Alert

The Miami-Dade County Portal will be undergoing maintenance starting at 11 p.m. Saturday, May 3 and for all of Sunday, May 4. Intermittent outages may be experienced. We apologize for any inconvenience.

Thank you for your patience as we improve our online services.

Inmate Mail Guidelines

We open all mail
In the interests of safety and security, we open and check all mail, according to our mail guidelines policy.

Address mail properly
To address mail to a Miami-Dade County inmate, please include full name, booking number, cell location, and facility address.
Please include your return address. Your first and last name is required, as is your street address, city, state and zip code.

Follow these rules
The property room custodian/clerk will enter all cash deposits into the inmate’s account. Do not send stamps,
envelopes, paper, pens, pencils, inappropriate pictures or photos (no Polaroid's accepted), plastic cards,
phone cards, stickers, lipstick marks on envelopes or letters, padded or bubble mailers or glued items.
List of unauthorized mail. 

Deposits can be made to inmate’s accounts using the following methods:
Property Room- Pretrial Detention Center 24 hours a day, exact change a valid photo ID.
Public Kiosk- at PTDC, MWDC, WDC, and TGK: Cash, Debit Card, or Credit Card.
Toll free- 1-866-232-1899 24 hours a day (Cash, Debit Card, or Credit Card)
Internet- http://payments.touchpaydirect.net 24 hours a day (Cash, Debit Card,
or Credit Card {Master/Visa} or personal checking account information)

The Department does not accept personal checks.

No hard cover books allowed
Books (paperback only - no hard covers), magazines, newspapers and religious materials must be mailed
directly by the publisher or a bookstore. The mail parcel must contain an invoice with a company logo
or a company packing slip with business name and contact information. Publications cannot contain any
nudity or sexually oriented material.

US Postal Service only
All correspondence addressed to inmates must be sent by the United States Postal Service (USPS).
Correspondence sent by other courier or delivery service will be refused.

 

If you cannot view PDF Get Acrobat! files, you can download Acrobat Reader  for free from Adobe Systems, Inc. In order to use PDF files, you must have Acrobat installed on your computer.

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