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    Welcome to Consumer Services

    We look forward to serving you and encourage you to give us feedback as to how we can serve you better.

    Sign-up for the latest news about the Miami-Dade Consumer Services Department.

    More about CSD

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    NASCAR Championship Races

    NASCAR Championship Races rev up this weekend at the Homestead-Miami Speedway.  Plan your transportation needs and find out where you can easily grab a cab.  For taxicab drivers, download the map Adobe Acrobat logo of the taxicab stand location.

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    Arrow Read the Press Release
    Arrow View the Industry notice
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    Pro Bowl / Super Bowl XLIV

    Pro Bowl logoSuper Bowl logo

    The most celebrated U.S. sporting event -- the Super Bowl -- comes back to Miami on February 7, 2010, and for the first time since 1980, the Pro Bowl will played somewhere other than Hawaii. It will take place right in our own backyard on January 31, 2010. To prepare for these popular events, the Miami-Dade Consumer Services Department is adding extra transportation services and offering some consumer tips so that event-goers can plan ahead.

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    Arrow Read the Press Release
    Arrow Visitor & Industry Game Day Guide
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    Arrow Temporary Limo Licenses  Adobe Acrobat Logo
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    Don't get taken by towing scams

    Tow truck and operatorIn popular areas like Coral Gables or Miami Beach, navigating the parking situation can be tricky -- especially if you're trying to avoid getting towed. This issue of Consumerwise explains what you need to be aware of to keep your vehicle right where you left it.

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    Arrow Read the new issue
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    Arrow En Español
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    Airport Regional Taxi Service (ARTS) Program Opportunity

    Taxicab medallion owners wanted to provide ARTS service.  Applications now being accepted until the required number of vehicles have been obtained.  Certain rules apply.

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    Arrow Download the application  Adobe Acrobat Logo
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    Arrow Download the certification form  Adobe Acrobat Logo
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    Consumerwise Helps You Secure the right Locksmith

    Key in lockDon't let the prospect of hiring a locksmith leave you feeling insecure. Check out these tips in the latest issue of Consumerwise on selecting a properly licensed, vetted tradesman so you can avoid opening a door to losing your money, property or worse to an unscrupulous operator.

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    Arrow Read the new issue
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    Arrow Read the new issue en Español
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    Save Your Home the Right Way

    Foreclosure noticeDon't let others prey on your fear of losing your home.  If you're having trouble making mortgage payments, contact your loan servicer to discuss your options as soon as possible.  Learn about your rights and how to avoid becoming a victim of fraud.

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    2009 Taxicab Lottery Results Announced

    taxi cabDownload the official list of winners as certified by the accounting firm of PMG Associates, Inc.

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    Arrow Official list of winners  Adobe Acrobat Logo
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    Gardening Made Easy on Miami-Dade Cooperative Extension's Website

    Community gardenThe Miami-Dade Cooperative Extension Division's newly updated website helps you start your own vegetable garden or collaborate with your neighbors to share the joy and benefits of working the soil.

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    Smart Gardening: Water Your Plants Using a Cheap and Environmentally Friendly Rain Barrel

    Rain BarrelLet Mother Nature do your irrigation work by capturing free rain water in a barrel. The Miami-Dade Cooperative Extension offers Rain Barrel Workshops where you can learn how to conserve water and reduce your water bill.

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    Consumer Services Hits $1 Million Mark in Reimbursements

    Money savedFor the second consecutive year, the Miami-Dade Consumer Services Department surpassed the million dollar mark in obtaining refunds for consumers. Motor vehicle repair also led the list of top 20 complaints for 2008.

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    New Law Requires Dry Cleaning Businesses to Post Prices

    Price signs are going up in dry cleaning businesses throughout Miami-Dade as a result of an ordinance passed by the Board of County Commissioners in November. 

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    South Florida Avocado Trees Face Serious Threat from Fungus-Carrying Beetle

    avocadoThe Miami-Dade Cooperative Extension Division is cautioning residents to be aware of a fungus-carrying beetle that is on its way down to Miami-Dade County and poses a serious threat to avocado trees.  Call the DPI hotline at 305-252-4360 to report infected trees.

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    Arrow Read the Press Release
    Arrow Read the release in Spanish
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    Arrow Read the release in Creole
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    If you cannot view PDF Get Acrobat! files, you can download Acrobat Reader  for free from Adobe Systems, Inc. In order to use PDF files, you must have Acrobat installed on your computer.
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    In order to view the media Windows Mediafiles above you will need Microsoft® Windows Media Player™. If you cannot view the media files, you can download Microsoft® Windows Media Player™ for free from Microsoft Corporation.

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    Consumer Services Highlights
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    2008 Consumer Reimbursements
     2009: $911,576
    October: $56,974
    Read This Month's Recovery Highlights   
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    Valuable Resources

    Consumer Links
    Tips for Consumers
    Recalls and Product Safety News
    Video Gallery
    Miami-Dade County Code
    Accessible Taxicab Service
    Taxicab Driver Resources and Information
    Taxi Stand Locations Requires Adobe Acrobat Reader
    Disaster Prevention / Management
    The Florida Channel
    Miami-Dade County Law Library
    En Español
    En Kreyòl
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    What You Should Know
    Affordable Telephone Service Available Through Link-Up and Lifeline Assistance Programs
    Lifeline logoLow-income customers in our state may now apply for telephone service at reduced prices. You may be eligible for a 50% rebate in telephone service installation (worth up to $30.00) and a $13.50 credit per month on local phone bills. Over a year's time, that is a savings of $162.00. Click here for more info.

    Settle Your Business Disputes Through Consumer Mediation
    Ever feel like you have exhausted all efforts to resolve a complaint about a purchase or service contract? Fret no more. The Consumer Mediation Center is ready to take on your case. Learn how to get started toward a resolution.

    foreclosure calculatorFacing foreclosure?
    Don't wait until it's too late to save your home. Get the facts you need here.

    Protect Your Ficus from Whitefly Infestation
    WhiteflyYour ficus could be in danger of attack by a big threat in a tiny package. Find out what you need to know about whitefly infestation -- and what it means to your plants
    Get the facts

    Learn About Limousine Service Regulations
    Miami-Dade County regulates for-hire limousines on a countywide basis in order to create a comprehensive and service-oriented system of unrivaled for-hire limousine service.

    cabGet the Facts on Taxicab Regulations
    Learn what you need to know to make your next cab ride a good one for both the driver and passenger.
    Take a Visual Tour of Consumer Services
    Get familiar with the Consumer Services Department and how it can help you through this brief video introductionWindows Media Player required

    Consumer Services Wins Two National Awards
    The Miami-Dade Consumer Services Department won awards in two categories during the 2008 Achievement in Consumer Education (ACE) Awards.
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