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  • Home | Consumers | Businesses | About Us | Contact Us | miamidade.gov
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    Print Print Email Email Helpful? Helpful?
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    Welcome to the Consumer Services Web Site

    We look forward to serving you and encourage you to give us feedback as to how we can serve you better.

    Sign-up for the latest news about the Miami-Dade Consumer Services Department.

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    The Miami Heat and Miami-Dade 4-H Team up for a Night of Fun

    4-H Heat logoThis Halloween there will be special tricks and treats for Miami-Dade 4-H members and fans of the Miami HEAT basketball team. The HEAT is partnering with 4-H to host an exclusive opportunity to shoot baskets on the main court, learn the business behind the sport and watch the HEAT in their Opening Night game against the Sacramento Kings on Friday, October 31

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    Smart Gardening: Water Your Plants Using a Cheap and Environmentally Friendly Rain Barrel

    Rain BarrelLet Mother Nature do your irrigation work by capturing free rain water in a barrel. The Miami-Dade Cooperative Extension offers Rain Barrel Workshops where you can learn how to conserve water and reduce your water bill.

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    Luxury Sedan Limousine Lottery Applications Available

    limousine Applications for the 2008 Luxury Sedan Limousine Lottery are now available online.  The forms will be accepted starting September 8

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    Settle Your Business Disputes Through Consumer Mediation

    Ever feel like you have exhausted all efforts to resolve a complaint about a purchase or service contract?  Fret no more.  The Consumer Mediation Center is ready to take on your case.  Learn how to get started toward a resolution.

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    Get the picture? You will in February 2009!

    Digital TV is coming!Did you know that the Federal government has mandated that all broadcast TV signals be in digital format by February 2009? Get a jump onto the digital bandwagon with these helpful tips that will help clarify the big picture.

    Download the coupon applications to get a discount on your television converter box.
    English Requires Adobe Acrobat Reader
    Spanish Requires Adobe Acrobat Reader

    Requires Windows Media Player View the public sevice announcements in English and Spanish
    Requires Windows Media Player Watch the County Connection segment On-Demand.
    new Comsumer Services teams up with elected officials to promote education about the transition.

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    Arrow Check out additional information.
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    County to Begin Domestic Partnership Registration

    County residents who live in the same domicile and meet certain requirements can now register as domestic partners. Find out how you can take steps to protect the rights of your loved ones.

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    Chauffeur of the Quarter Helps Disabled Passengers Get Going

    Chauffeur of the QuarterThe Miami-Dade Consumer Services Department presented the Chauffeur of the Quarter award to taxicab driver Franz Rinville on Wednesday, July 23 during a special ceremony in downtown Miami.

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    Miami-Dade Cooperative Extension Reports Spread of the Fig Whitefly

    The Miami-Dade Cooperative Extension is reporting a significant increase in resident calls about the spread of fig whitefly infestation.  New signs of the infestation have been spotted in the Cutler Bay area, and the pest seems to be moving farther south.

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    Combat Hurricane Season Price Gouging

    hurricane picGet the facts before you get taken! With hurricane season in full effect, Consumer Services helps you be knowledgeable about fair market prices for the things you need after a hurricane strikes.

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    If you cannot view PDF Get Acrobat! files, you can download Acrobat Reader  for free from Adobe Systems, Inc. In order to use PDF files, you must have Acrobat installed on your computer.
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    In order to view the media Windows Mediafiles above you will need Microsoft® Windows Media Player™. If you cannot view the media files, you can download Microsoft® Windows Media Player™ for free from Microsoft Corporation.

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    Consumer Services Highlights
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    2008 Consumer Reimbursements
     2008: $593,589
    July: $91,217
    Read This Month's Recovery Highlights   
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    Valuable Resources

    Consumer Links
    Tips for Consumers
    Video Gallery
    Miami-Dade County Code
    Accessible Taxicab Service
    Taxi Stand Locations Requires Adobe Acrobat Reader
    Disaster Prevention / Management
    The Florida Channel
    Miami-Dade County Law Library
    En Español  
    En Kreyòl
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    What You Should Know

    Affordable Telephone Service Available Through Link-Up and Lifeline Assistance Programs
    Lifeline logoLow-income customers in our state may now apply for telephone service at reduced prices. You may be eligible for a 50% rebate in telephone service installation (worth up to $30.00) and a $13.50 credit per month on local phone bills. Over a year's time, that is a savings of $162.00. Click here for more info.


    Facing foreclosure? Don't wait until it's too late to save your home.  Get the facts you need here.
    Download the brochure on Homeowner Tips to Avoid Foreclosure Problems Adobe Acrobat Reader Required
    Are you a renter whose home is being foreclosed?  Know your options by clicking hereEspañol / Kreyòl
    Click here for information about Predatory Loans

    Protect Your Ficus from Whitefly Infestation
    WhiteflyYour ficus could be in danger of attack by a big threat in a tiny package. Find out what you need to know about whitefly infestation -- and what it means to your plants
    Get the facts

    Learn About Limousine Service Regulations
    Miami-Dade County regulates for-hire limousines on a countywide basis in order to create a comprehensive and service-oriented system of unrivaled for-hire limousine service.

    cabGet the Facts on Taxicab Regulations
    Learn what you need to know to make your next cab ride a good one for both the driver and passenger.
    Take a Visual Tour of Consumer Services
    Get familiar with the Consumer Services Department and how it can help you through this brief video introductionWindows Media Player required

    Consumer Services Wins Two National Awards
    The Miami-Dade Consumer Services Department won awards in two categories during the 2008 Achievement in Consumer Education (ACE) Awards.
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