This edition of Consumer Wise provides valuable information and tips on one of the most expensive items you will ever own or lease - your automobile! Avoiding new and used car dealer scams, knowing your rights when getting your car repaired, and how to file a consumer complaint are discussed.
Did you know that you are entitled to a written estimate when having your car repaired? You can also request whether new, rebuilt, or used parts will be used to repair your vehicle. Many new car dealers advertise low prices and countless promotions. A little homework before buying that new or used vehicle can save you thousands of dollars and frustration.
The CSD Mediation Center stands ready to assist you in cases where county consumer protection laws have been broken or where a dispute exists over the purchase of a commodity or service. Businesses found in violation may face civil fines and be required to provide consumer reimbursements. Give us a call at 305-375-3677.
Cathy Grimes Peel is the Director of the Miami-Dade County Consumer Services Department. The Department functions as the consumer information and protection arm for Miami-Dade County residents and visitors.
New Car Ads
Many new car dealers advertise low prices, low interest rates, and other special promotions. Advertisements promising high trade-in allowances and free or low-cost options may help you shop, but finding the best deal requires careful comparisons.
Other than a home, a new car is typically the most expensive purchase many consumers make. The average price of a new car in the United States is over $28,000. Because of the amount of money involved with the purchase of a new car, it's important to know how to make a smart deal.
Pre-owned cars can be great bargains. Cars that have been manufactured within the last five years offer newer technology, recently upgraded features, contemporary styling, good gas mileage and safety equipment at a vastly reduced cost when compared to buying a new car. However, before you start shopping for a used car, you need to do some homework. Spending time now may save you serious money and headaches later.
The Miami-Dade County Consumer Services Department, Consumer Protection Division (CPD) is geared up to protect you. Knowing the protections afforded you by the Miami-Dade County Motor Vehicle Repair Ordinance (MVRO) and exercising some common sense can greatly reduce the likelihood of you experiencing difficulties when having your vehicle repaired.
