Consumer Wise

Ah, the holidays, a time for reflection, parties, gifts, spending...and scam artists. This holiday edition of ConsumerWise will help you keep it all under wraps by answering some commonly asked questions:

Is it safe to shop online? A recent retail sales study reports that online holiday shopping will top $33 billion this year, up from $27 billion in 2006. Our online shopping tips will help you shop the Internet with confidence.

Want to buy or use a gift card? Find out how a new law passed by the Florida Legislature benefits consumers using gift cards.

Heard the recent scares about unsafe toys? If you are left feeling a bit scared and confused shopping for children this holiday season, you are not alone. Our safety tips should help families enjoy a safer holiday this year.

What kind of TV should I buy? The market is flooded with new products mixed with old technology. Before you buy that new television, check out important information on Digital Television (DTV) and how it may impact your buying decision.

On behalf of the entire Miami-Dade County Consumer Services Department, have a safe and stress-free holiday season!

Want to be ConsumerWise? Our Mediation Center can tell you if a regulated business is licensed. Call them at 305-375-3677 or Email us at consumer@miamidade.gov

Cathy Grimes Peel is the Director of the Miami-Dade County Consumer Services Department. The Department functions as the consumer information and protection arm for Miami-Dade County residents and visitors.

Use Caution When Purchasing Gift Cards this Holiday Season
 
Consumers need to be savvy shoppers when purchasing and using gift cards this holiday season. Unfortunately gift cards scams can and do occur, but basic consumer awareness and fraud prevention techniques could spare holiday shoppers considerable trouble.
 
Smart Holiday Online Shopping Tips
 

Are you planning to shop online this year? It is important for consumers to know that scammers follow the money and will be online this holiday season, too. Follow the tips below for safer and smarter online shopping this holiday season:

 
Holiday Toy Safety
 

If you are left feeling a bit scared and confused shopping for children this holiday season, you are not alone. So far this year there have been tens of millions of toys recalled due to lead paint, small magnets, or toxic chemicals. These shopping tips should help families enjoy a safer holiday this year:


 
Get the Picture? You Will in February 2009!
 

Did you know that the Federal government has mandated that all broadcast TV signals be in digital format by February 2009? Get a jump onto the digital bandwagon with these helpful tips that will help clarify the big picture.

 
 

ask the advocate

Get Savvy on Cyber Store Policies

ask the advocate

It Is What It "As Is"

Give Me Some Direction

Mediation Results

ask the advocate

Contact Us

File a Complaint

Request A Speaker

Small Claims Court Clinics