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Media Relations Office
The Miami-Dade Fire Rescue (MDFR) Media Relations Office provides lifesaving public safety information to the residents and visitors of Miami-Dade County, while promoting increased community awareness of the many services the department offers.
It is the policy of MDFR to proactively engage and work with the news media, within the guidelines of HIPAA, Florida Public Records Law, and the procedures set forth in our Standard Operating Procedure. As a matter of policy, MDFR will provide information to the fullest extent possible without compromising patient privacy rights, investigations, or public safety.
While mitigation of emergencies remains MDFR’s first priority, MDFR continues to strives to deliver pertinent incident information to media outlets in a timely manner. However, it is during times of breaking news that MDFR staff is busiest mitigating incidents. MDFR asks members of the media to please restrict the number of “after-hours” calls to the Fire Alarm Office (FAO) to those only dealing with breaking news incidents.
Routine media inquiries and records requests are handled as expeditiously as possible during normal business hours:
Monday - Friday 8 a.m. to 5 p.m.
The Fire Alarm Office should be contacted after hours, only in situations of high importance. The most efficient way to reach a department spokesperson after hours is to call MDFR's Fire Alarm Office at 786-336-6633.
We urge you to follow MDFR on social media. We continuously update information pertinent to incidents, press conferences, MDFR events and more.
Facebook: Miami-Dade Fire Rescue
Public records request
Written records, including incident reports and other department documents, are not available after hours. All public record requests must be made during normal business hours.
Send email requests to MDFRmediarecords@miamidade.gov with the media organization's name and "Public Record Request" in the subject line.
Send Standard Mail requests to:
Miami-Dade Fire Rescue
Media and Public Relations Bureau
Attn: Public Record Request
9300 NW 41 Street
Doral, FL 33178
The request should specify the preferred method of receiving document copies, either by standard mail (provide mailing address) or email (provide email address), or copies may be received in person at MDFR Headquarters, 9300 NW 41st Street, Monday through Friday, between 8 a.m. and 5 p.m.
Media Relations Office
Fire Alarm Office
7 days-a-week after 5 p.m. and weekends
ContactBack to Top Page Last Edited: Tue Jul 26, 2016 2:59:17 PM
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