TITLE
RESOLUTION DIRECTING THE MAYOR OR MAYOR�S DESIGNEE TO COLLABORATE WITH NECESSARY AFFECTED PARTIES AND DEVELOP AND SUBMIT A PLAN TO THE BOARD THAT IMPROVES THE CURRENT PUBLIC SAFETY ANSWERING POINT (PSAP) CALL CENTER SYSTEM THROUGHOUT MIAMI-DADE COUNTY

BODY
WHEREAS, it is vital when responding to emergency requests that the necessary personnel, equipment and resources are dispatched to respond in a timely and accurate manner; and
WHEREAS, in Miami-Dade County, there are seven (7) Public Safety Answering Point (PSAP) call centers that are responsible for answering emergency requests for fire, police, and ambulance services and ensuring that the appropriate rescue personnel, equipment and resources are dispatched; and
WHEREAS, Miami-Dade County is the largest and primary PSAP call center in the County, answering approximately 2.5 million calls a year; and
WHEREAS, the six (6) remaining PSAP call centers are located within the City of Miami, Miami Beach, Hialeah, Coral Gables, Village of Pinecrest, and Aventura; and
WHEREAS, each municipality with a PSAP call center has entered into an interlocal agreement with the County which, among other things, ensures compliance with the Florida Emergency Communications Number E911 State Plan Act, �365.171, Fla. Stat.; and
WHEREAS, this Board desires to [[develop and implement a plan to deliver]]>>explore the possibility of delivering<<1 emergency services to our residents from the closest available public safety asset located throughout the County, to ensure the most efficient response to 911 emergency requests,
NOW, THEREFORE, BE IT RESOLVED BY THE BOARD OF COUNTY COMMISSIONERS OF MIAMI-DADE COUNTY, FLORIDA, that this Board:
Section 1. Directs the Mayor or Mayor�s designee to collaborate with >>the necessary<< affected parties [[necessary to facilitate the unification of call centers]]>>in order to improve<< and[[/or]]>>augment the current Public Safety Answering Point (PSAP) call center system and the<< service(s) [[within ]]>>provided by<< said centers, including but not limited to, fire and police chiefs and representatives from affected municipalities.
Section 2. Directs the Mayor or Mayor�s designee to >>develop and <>this Board that implements the improvements and augmentation of the current PSAP call center system and the service(s) provided by<< said centers in order to [[create a unified communications system that would be responsible for answering]]>>ensure that in response to<< emergency requests [[and dispatching]] the appropriate rescue personnel, equipment and resources[[. ]]>> are promptly and efficiently dispatched.<< Said [[unification]] plan shall include, but not be limited to, the following:
1) A summary [[and analysis]] of the recommendations and points of information provided by representatives of the affected municipalities and their police and fire chiefs>> of how best to improve the current system<<.
2) A review and assessment of the current PSAP call centers and any agreements between the PSAP call centers and the County.
3) An analysis of how the [[unification of PSAP call centers and/or service(s) within said centers ]]>>proposed plan<< will affect the County�s ability to efficiently respond to >>its citizens�<< requests for emergency assistance.
4) An analysis of all forms of infrastructure and resources [[that are]] currently available to support the [[unification of PSAP call centers and/or service(s) within said centers]]>>implementation of such a plan<<.
5) An analysis of any additional resources (i.e., personnel, infrastructure, or technology) that may be needed to [[support the unification of PSAP call centers and/or service(s) within said centers]]>>implement such a plan<<.
6) A delineation of all >>of the<< necessary actions that are required to facilitate the [[creation of a unified communications system]]>>recommended plan<<, including but not limited to, any necessary agreements or amendments to existing agreements.
7) A proposed time line [[as to how]]>>for<< the [[County can effectively and efficiently transition into establishing the unification of PSAP call centers and/or service(s) within said centers]]>>implementation of such a plan<<.

Section 3. Directs the Mayor or Mayor�s designee to submit a status report regarding said plan to the appropriate committee of this Board within [[thirty (30)]]>>forty five (45)<< days of the effective date of this Resolution. A final plan shall be submitted to the Board within ninety (90) days from the date of the status report presentation at committee. Upon approval of the plan by the Board, the Mayor or Mayor�s designee shall begin implementation and provide monthly updates to the Board until the plan is fully implemented.

1 The differences between the substitute and the original item are indicated as follows: words stricken through and/or [[double bracketed]] shall be deleted, words underscored and/or �double arrowed� constitute the amendment proposed.