Human Resources

Job Applicants

• Can non-citizens apply for employment with Miami-Dade County?
• Does Miami-Dade County provide telephone support to applicants using the system?
• How and where do I update my personal information or change my password?
• I share an e-mail address with another person. Is there a way we can both set up an account in your system?
• What should I do if I have forgotten my user ID or password?
• What is a public record?
• Where can I get help completing an application?
• Who do I contact for technical help?
• Who do I contact to follow-up on the status of a job to which I applied?

Can non-citizens apply for employment with Miami-Dade County?

The policy of Miami-Dade County is to hire individuals who have the right to work in the United States regardless of citizenship. There are a few classifications, primarily but not limited to law enforcement, where minimum qualifications are set by law and include citizenship, such as correctional and police officers.

Except in a small number of cases, it is also County policy to require that employees reside in Miami-Dade County.

Does Miami-Dade County provide telephone support to applicants using the system?

If you need help with the online application please call 305-375-JOBS. Operators are available Monday through Friday from 8 a.m. to 5 p.m. If you need help at times when the call center is not staffed, you can call the same number and leave a detailed message.

How and where do I update my personal information or change my password?

Once you are in the system, the menu on the left side of the screen shows a link entitled Change My Password. Click on the link and you will see a welcome sign with your name below it. You will also see three empty data fields into which you will enter the information requested: Current Password; New Password and Confirm Password (case sensitive). When you finish the data entry task, click on the Change Password button below the data fields.

External applicants can update their personal information by clicking on the My Profile link in the Careers home page and editing the information.

Internal applicants use Blue Book for e-mail addresses.  Anything entered online will be overwritten by the system when nightly updates are performed.

I share an e-mail address with another person. Is there a way we can both set up an account in your system?

Each user account or profile must have its own e-mail address. Your friend and you cannot share accounts or profiles and cannot share e-mail addresses.

Most of our communication with applicants will be by e-mail. Therefore, to apply for a job, access system information and receive notifications, you must each have your own e-mail address.

What should I do if I have forgotten my user ID or password?

Go to Careers homepage and click login help and follow the instructions given.

What is a public record?

In accordance with Florida law, any paperwork related to conducting official business with the government is a public record. Employment applications fall under the definition of a public record, which means that applications to the County are available for review upon request.

Section 119.011(1), of the Florida Statutes defines public records as "all documents, papers, letters, maps, books, tapes, photographs, films, sound recordings, data processing software, or other material, regardless of physical form, characteristics, or means of transmission, made or received pursuant to law or ordinance or in connection with the transaction of official business by any agency."

Where can I get help completing an application?

Help completing applications is available in a number of ways. First, on this site we have a large number of questions and answers. Check to see if your problem is addressed in the answer to one of the frequently asked questions or FAQs.

For step-by-step instructions on how to apply, navigate to the Applying for A Job section of the Frequently Asked Questions; find the question, How do I apply for a job? and click on How to Complete an Application for Employment with Miami-Dade County.

Another option is to call 305-375-JOBS (5627). Call specialists are available Monday through Friday from 6 a.m. to 10 p.m. (EST) and Saturday from 8 a.m. to 8 p.m. (EST). If you need help at times when the call center is not staffed, you can call the same number and leave a detailed message.

Who do I contact for technical help?

If you need any help with the online application please call 305-375-JOBS. Call specialists are available Monday through Friday from 6 a.m. to 10 p.m.(EST) and Saturday and Sunday from 8 a.m. to 8 p.m. (EST). If you need help at times when the call center is not staffed, you can call the same number and leave a detailed message. Messages will be played back the following morning.

Miami-Dade County employees who need technical assistance should call 305-596-HELP (4357). The Help Desk is staffed from 8 a.m. to 5 p.m. (EST), Monday through Friday, except holidays.

Who do I contact to follow-up on the status of a job to which I applied?

The status of each recruitment should be readily available online. One of the benefits of this system is that you can follow-up on your applications and determine whether you have been selected for an interview or if the position has been filled with another applicant. To view your application status, navigate to the My Careers home page, go to My Career Tools, click Applications and Refresh. The applications for the time frame specified will display with your status, disposition, and any veterans preference eligibility status or points awarded.

Back to Top Page Last Edited: Thu May 12, 2011 6:31:05 PM