Employees who are certified through the Supervisory Certification Program qualify to participate in the PDC clinics. Space is limited and is filled on a first-come, first-serve basis. Please see course schedule for more details.

Before attending any clinic, employees must:

• submit a completed application, 
• receive department approval and
• confirm enrollment with HR.

Employees may take individual courses or earn a PDC certificate by attending five of the 10 PDC clinics. Each clinic can last from two and a half to seven hours. When registering for the clinics, HR staff will confirm the clinic times. Most clinics begin at 9:30 a.m. or at 2 p.m.

Departments requiring onsite clinics or special accommodations should call HR at 305-375-3713. Employees with special accommodation requests can call 305-375-5654.

Benefits of certification
Upon completion of this certificate program, participants are able to implement and use the core management practices of Miami-Dade County.

PDC participants learn to:

• develop performance standards and utilize measures more effectively,
• accomplish more through effective management tools, such as motivation, delegation, and conflict resolution,
• become more effective through building on conflict management skills, problem solving and building team morale,
• polish leadership skills by learning the current leadership principles in the workplace,
• build team effectiveness, conduct effective meetings, and apply problem solving strategies for optimal solutions.

Participants also are awarded certificates of achievement.The certificate becomes part of the employee’s permanent personnel record.