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  • Home | Information Channels | About Us | Contact Us | miamidade.gov
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    3-1-1 is here!

    3-1-1 makes it easy!
    Why try sorting through hundreds of government phone numbers only to get lost in voice mail, or be transferred from number to number? 

    Call 3-1-1. One number. One-on-one service.

    Image of post card: Have we met your expectations? Click here to answer a brief survey.

    Have we delivered excellence?
    You recently called 3-1-1 to request service from Miami-Dade County and we’d like to know if you were satisfied with the service you received. Please take a moment to rate your experience by completing this brief survey. The feedback we receive from customers like you helps us reach our goal of delivering excellence every day.

     

    One number to call for non-emergency government questions
    Need answers about your tax bill, a building permit or a stray dog?

    Call 3-1-1 for:

    • Answers in English, Spanish and Creole
    • Personal service 7 days a week, Monday - Friday 6 a.m. to 10 p.m. and
      on Saturday and Sunday from 8 a.m. to 8 p.m.
    • 24-hour information during emergency events such as hurricanes.

    3-1-1 is not for 9-1-1 emergencies like a crime in progress, a burning building, or a medical emergency.

    You may not be able to connect to 3-1-1 from pay phones or through certain business phone systems.

    If you call 3-1-1 and cannot connect, call (305) 468-5900.

     

    City and County leaders introduced their public education campaign to the media and public on Friday September 16th. Read the News Release.

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