3-1-1 makes it easy!
Why try sorting through hundreds of government phone numbers only to get lost in voice mail, or be transferred from number to number? 

Call 3-1-1. One number. One-on-one service.

One number to call for non-emergency government questions
Need answers about your tax bill, a building permit or a stray dog?

Call 3-1-1 for:

• Answers in English, Spanish and Creole
• Personal service 7 days a week, Monday - Friday 6 a.m. to 10 p.m. and
  on Saturday and Sunday from 8 a.m. to 8 p.m.
• 24-hour information during emergency events such as hurricanes.

3-1-1 is not for 9-1-1 emergencies like a crime in progress, a burning building, or a medical emergency.

You may not be able to connect to 3-1-1 from pay phones or through certain business phone systems.

If you call 3-1-1 and cannot connect, call (305) 468-5900.

City and County leaders introduced their public education campaign to the media and public on Friday September 16th. Read the News Release.