3-1-1 makes it easy!
Why try sorting through hundreds of government phone numbers only to get lost in voice mail, or be transferred from number to number?
Call 3-1-1. One number. One-on-one service.
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Have we delivered excellence?
You recently called 3-1-1 to request service from Miami-Dade County and we’d like to know if you were satisfied with the service you received. Please take a moment to rate your experience by completing this brief survey. The feedback we receive from customers like you helps us reach our goal of delivering excellence every day.
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One number to call for non-emergency government questions
Need answers about your tax bill, a building permit or a stray dog?
Call 3-1-1 for:
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Answers in English, Spanish and Creole
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Personal service 7 days a week, Monday - Friday 6 a.m. to 10 p.m. and
on Saturday and Sunday from 8 a.m. to 8 p.m.
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24-hour information during emergency events such as hurricanes.
3-1-1 is not for 9-1-1 emergencies like a crime in progress, a burning building, or a medical emergency.
You may not be able to connect to 3-1-1 from pay phones or through certain business phone systems.
If you call 3-1-1 and cannot connect, call (305) 468-5900.
City and County leaders introduced their public education campaign to the media and public on Friday September 16th. Read the News Release.
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