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Important Global Message

The Miami-Dade County Emergency Operations Center has been activated and is closely monitoring Erika. For any updates about County facilities and services, please visit:

Welcome to Communications!

Watch Mami-Dade TV on these cable carriers

  • Atlantic Broadband - 76
  • AT & T U-Verse - 99
  • Comcast - 76
  • Xfinity - 76

Report neighborhood issues with 311Direct mobile App

311Direct enables users to request services and report neighborhood problems or code violations directly to Miami-Dade County’s 311 Answer Center, whose knowledgeable staff will begin processing the requested repair or improvement. The App can be downloaded for free on the Apple App Store.

Miami-Dade wins three top creative awards

Campaign ad: "It doesn't get better than this"Miami-Dade County public education campaigns have once again earned industry honors normally reserved for advertising agencies, public relations firms and production companies.

In the annual competition, Communications' Instagram site and campaigns for Water and Sewer, and Parks, Recreation and Open Spaces took top honors.








311 Celebrates 10th Anniversary

In 2005, 3-1-1 officially launched to the public as the nation's first multi-juristictional call center for non-emergency government information and service.

Visit a 311 Service Center

Communications operates three 311 Service Centers to provide residents with a convenient way to access County services. A staff member will be on hand to assist residents with general information, referrals and the purchase of items such as baby stroller permits, dog tags, transit passes and more. There is also a touch screen kiosk for making payments to the County, schedule service or search public records and maps, as well as a phone that connects directly to the 311 Answer Center.

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Non-Emergency Information

311 Artwork

Monday - Friday 7 a.m. - 7 p.m.
Saturdays 8 a.m. - 5 p.m.
Closed Sundays & Holidays

311Direct Mobile App

311Direct Phone App

Report neighborhood problems on your mobile device.


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