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3-1-1 Service Centers

311 Service Centers are open weekdays, from 9 a.m. to 4 p.m. and closed during the lunch hour from noon - 1 p.m. 

Customers visiting the offices can receive assistance through their channel of choice:County staff helps residents with information about County services and taking payments

  • Self-serve computers (public access computers for customers use)
  • In-person (one-on-one interaction and assistance). 
  • On the phone (3-1-1 hub phones available for use)

311 Service Centers sell baby stroller permits, dog tags, transit passes and provide information and referral services for all County departments. 

The South Dade location has a full service Transit vending machine that accepts all forms of payment for transit-related services only.

Available services

  • Baby Stroller Permit
  • Golden Ticket Application
  • Golden Passport
  • Transit Easy Card
  • Patriot Pass
  • Online Payments
  • Dog Tags

Open service request for...

  • Pothole
  • Stray Dog
  • Illegal Dumping
  • Recycling Issues
  • Down Street Light
  • Code Violations
  • And much more...

You can also call 3-1-1 for general government information or open a service request in English, Spanish or Creole.


At the public access computer a resident takes advantage of self-service options

Watch a video about the Service Centers


Back to Top Page Last Edited: Tue Mar 18, 2014 5:39:31 PM

311 Service Centers

311 Service Centers

South Dade Justice Center
10710 SW 211 Street

North Dade Justice Center
15555 Biscayne Boulevard

Miami-Dade Permitting Information Center
11805 SW 26 Street


Call 3-1-1


Can't find what you're looking for?
Call 3-1-1 to speak to
a call specialist

TTD/TTY number – 305-468-5402

1-888-311-DADE (3233)
(If calling from outside of
Miami-Dade County).

Monday - Friday 7 a.m. - 7 p.m.
Saturdays 8 a.m. - 5 p.m.
Closed Sundays & Holidays 


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