3-1-1 Service Centers
311 Service Centers are open weekdays, from 9 a.m. to 4 p.m. and closed during the lunch hour from noon - 1 p.m.
Customers visiting the offices can receive assistance through their channel of choice:
- Self-serve computers (public access computers for customers use)
- In-person (one-on-one interaction and assistance).
- On the phone (3-1-1 hub phones available for use)
311 Service Centers sell baby stroller permits, dog tags, transit passes and provide information and referral services for all County departments.
The South Dade location has a full service Transit vending machine that accepts all forms of payment for transit-related services only.
Open service request for...
You can also call 3-1-1 for general government information or open a service request in English, Spanish or Creole.
Back to Top Page Last Edited: Tue Mar 18, 2014 5:39:31 PM
311 Service Centers
South Dade Justice Center
10710 SW 211 Street
North Dade Justice Center
15555 Biscayne Boulevard
Miami-Dade Permitting Information Center
11805 SW 26 Street
Can't find what you're looking for?
Call 3-1-1 to speak to
a call specialist
TTD/TTY number – 305-468-5402
(If calling from outside of
Monday - Friday 7 a.m. - 8 p.m.
Saturdays 8 a.m. - 5 p.m.
Closed Sundays & Holidays
Effective Monday, April 7, 2014, the 311 Answer Center will be changing its service hours to Monday through Friday from 7 a.m. to 7 p.m., and Saturdays from 8 a.m. to 5 p.m. The center will remain closed on Sundays and County holidays.
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