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Miami-Dade County
Community Information & Outreach
Stephen P. Clark Center
111 NW 1st Street, Suite 2510
Miami, Florida 33128


Phone: 3-1-1
(if calling from outside Miami-Dade: 305-468-5900 )
Fax: 305-375-2004

Video Dubbing Requests: 305-375-3733

Accommodations for persons with disabilities
People who require assistance because of their disabilities in order to participate in the programs, activities or services of the Miami-Dade County Community Information & Outreach, may contact Zenaida Pradel at 305-375-5060 or To request materials in accessible format, sign language interpreters, or other means of equally effective communication to participate in any program or meeting, please contact her five days in advance to initiate your request. TTY users may also call 711 (Florida Relay Service.)

eMail Email Webmaster
Click on the name of the person to contact staff directly. 

Director's Office

Henry F. Sori
  Mary Trujillo
Senior Executive Secretary

Miami-Dade 311

Aimee Martinez
Assistant Director 

Theresa Masson
Executive Assistant


Answer Center    

Jorge Gomez
311 Call Center Manager


Liz Silva
311 Project Manager


Marketing & Public Education


Customer Involvement Program  

Assistant Director


Miami-Dade TV  

Shawn Hinchey


eGovernment Solutions  

Assia Alexandrova
eGovernment Solutions Manager


Online Services  

Ana Chammas
Online Services & Strategic Communications Manager


Graphic Design, Photography & Translation Services (Suite 2510)

Franklin Guemes 
Creative Services Manager


Back to Top Page Last Edited: Wed Apr 2, 2014 9:32:05 AM
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