Monitoring & Evaluation
The Ryan White Program Performance Improvement Plan provides a systematic approach to quality assessment and performance improvement for the Miami-Dade County Ryan White Program. The plan concentrates on four key areas:
Improved access to and retention in care for HIV positive individuals
Quality of services and related outcomes
Linkage of social support services to medical services
Elimination of disparities in care
The complete Ryan White Program Performance Improvement Plan can be accessed below:
Comprehensive Site Visit
Monitoring activities conducted by the Ryan White Program include on-site visits to contracted service providers. A comprehensive monitoring instrument is used to assess provider compliance with fiscal, programmatic, and administrative requirements.
Below is a copy of the comprehensive monitoring tool currently used for this purpose:
Record Review Tools
Monitoring activities conducted by the Ryan White Program include on-site record reviews to assess service providers’ compliance with standards of care and specific requirements established for each service area, including outpatient medical care, medical case management, oral health care, outreach services, substance abuse treatment, etc.
Below are the record review tools currently used for this purpose:
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