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Strategic Plan -- Ideas. Goals. Results.

Increasingly, governments are faced with the challenge of "doing more with less." Tax dollars are finite, and yet they need to be allocated where they are needed most. A strategic plan developed in concert with the people we serve helps us allocate limited resources to the programs and services that matter most to our residents.

The strategic plan helps guide management and employee decision-making towards our shared priorities. The plan also provides the measuring sticks we  need to determine if Miami-Dade County government is fulfilling its goals. Strategic planning also provides for government accountability and continuous improvement.

Simply stated, a strategic plan serves as the community's roadmap that will take us from where we are today to where we want to go in the coming years.

The foundation of strategic planning are the statements we make that describe who we are, where we want to go, and how we will strive for our goals. They include:

  • Vision Statement
  • Mission Statement
  • Value Statements

Miami-Dade County's Strategic Plan is the cornerstone of our results-oriented government. Budget decisions are based on the priorities identified through our strategic planning process. Each department develops a Business Plan that outlines how their key activities will support Strategic Plan priorities.

The Strategic Plan is divided into six service delivery areas, all of which support the overall County mission statement.

  • Neighborhood and Infrastructure
  • Public Safety
  • Transportation
  • Recreation and Culture
  • Health and Human Services
  • Economic Development
  • General Government

2012 Strategic Plan

With the creation of the 2012 Strategic Plan, Miami-Dade County government seeks to identify crucial citizen services, improve management priorities and provide measuring sticks to meet goals.

2003 Strategic Plan

Beginning in Fiscal Year 2003–04 Miami-Dade County departments developed their business plans in support of the County's first-ever Strategic Plan.

Progress Report to the Community

The Progress Report to the Community is Miami-Dade's annual update on key performance indicators of the key strategic areas. The County has made significant strides toward exceeding national service benchmarks. 

Resident Satisfaction Surveys

The best-run organizations know what their customers want, then go the extra mile to deliver results. In government, you, the taxpayer, are the customer and one way we learn about what you want are your responses to our Resident Satisfaction Surveys. Miami-Dade County conducted Resident Satisfaction Surveys in 2003, 2005 and again in 2008.

Back to Top Page Last Edited: Fri Jun 22, 2012 6:01:04 PM
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2012 Strategic Plan
 

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