Venom Emergencies:
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Within Miami-Dade County: Dial 9-1-1 to activate the Venom Response Team.
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Outside Miami-Dade County: First dial 9-1-1 to activate your local emergency medical responders. Then, contact the on-duty MDFR Venom Response Specialist through the Fire Alarm Dispatch Office by dialing (786) 336-6600.
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For all envenomation emergencies, be prepared to provide the following information, if available:
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Animal Species
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Location of bite on patient
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Patient symptoms
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Name and location of hospital where patient will be transported
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Return phone number or other reliable contact information
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If the proper antivenom is stored by the MDFR Antivenom Bank, it will be sent immediately to the patient's hospital location, by ground or by air, whichever is most appropriate. The cost of the antivenom and shipping will be billed to the patient through the receiving hospital that administers it.
Non-Emergency Contact Information
For non-emergency information or inquiries, you can e-mail the Venom Response Team at mdfrantivenom@miamidade.gov or you can call the Venom Response Bureau during regular business hours at (786) 331-4444.
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