MDFR's Public Affairs Bureau staff strives to be responsive and professional, acting in compliance with federal and state public record laws and in the best interest of the department, news media, and the residents and visitors of Miami-Dade County. Routine media inquiries and records requests are handled as expeditiously as possible during normal business hours:
Monday thru Friday 8 a.m. to 5 p.m.
After hours and on weekends, the Fire Alarm Office is always on-call for emergencies and for significant breaking news events. In accordance with our Privacy Policy, the alarm office will not release protected health information, including patient identity or medical condition. In addition, the alarm office will not provide details regarding incidents that are primarily being handled by other agencies, regardless if MDFR is assisting.
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The Fire Alarm Office should be contacted after hours, only in situations of high importance. The most efficient way to reach a department spokesperson after hours is to call MDFR's Fire Alarm Office at 786-336-6633.
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Written records, including incident reports and other department documents, are not available after hours. All public record requests must be made during normal business hours. Click Here for more about requesting MDFR public records.
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