Management Planning and Performance Analysis

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Recommended Reading

Want to learn more about the county's plan, performance improvement, process reengineering, or change management? Then check out the links below.

Miami-Dade County Links

Outside Links

The following links will take you out of the miamidade.gov website. The views expressed in the links below do not necessarily reflect the views of Miami-Dade County.

International Society for Process Improvement
Founded in 1962, the International Society for Performance Improvement (ISPI) is the leading international association dedicated to improving productivity and performance in the workplace.
The Behn Report
Bob Behn is a professor at Harvard University who has participated in Miami-Dade County's executive education program for senior managers. His monthly reports offer insights on leadership, governance, management, and performance in public agencies. Of particular interest is this report on setting targets: Performance Deficit

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