This is data entry and clerical work which involves moderately complex work methods and problems and requires data entry skills. Although the emphasis of the work is on data entry, employees are also responsible for the performance of a wide variety of tasks which require the application of independent judgment and clerical knowledge. The variety of work d`iffers among positions, but where work is more repetitive there is an additional responsibility for finality of action. Work may include the operation of other standard office machines for which no previous training is required. Supervision is occasionally exercised over a small group of employees assisting in routine details. Until the more difficult phases of a job are learned an employee works under relatively close supervision, but thereafter detailed instructions are received only when changes in procedures are made. Work is reviewed by a supervisor through observation of operations, periodic audits of work performed, and by advice and assistance on unusual or difficult problems.

ILLUSTRATIVE TASKS

Performs data entry including researching, verifying, and correcting information to be entered into a database; creates simple forms and formats or statistical charts; runs and prints reports, and performs disk backups.

Operates standard office equipment such as personal computer, copy or facsimile machine, and calculator; screens telephone calls and refers caller to appropriate party or takes telephone message; opens, sorts, and distributes mail; sorts and files correspondence, reports, or other materials.

Processes documents requiring various procedural knowledge specific to area of assignment; reviews documents for sufficiency, obtains necessary signatures and routes appropriately, maintaining follow-up; provides information to other divisions and the public, applying significant knowledge of departmental rules, regulations and procedures to interpretations made; may supervise a small group of employees engaged in routine clerical duties.

Performs related work as required.

KNOWLEDGES, ABILITIES AND SKILLS

Knowledge of simple data processing and transmission principles utilized in computerized information systems.

Knowledge of routine office practices and procedures.

Ability to read and decipher data on source documents to be entered.

Ability to enter and verify information with accuracy and a reasonable rate of speed.

Ability to understand and follow oral and written instructions.

Ability to work with considerable independence.

Skill in data entry or typing.

NEW 12/98