Miami-Dade County | |
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| Office Support Specialist 2 | |
| Minimum Qualifications | |
| High school diploma or GED. One year of clerical experience is required. The applicant will be subject to an extensive screening process to include background investigation, fingerprint check and polygraph examination. | |
| Job Specifications | |
| NATURE OF WORK
This is advanced clerical work which involves moderately complex work methods and problems and requires skilled typewriting.
Although employees in this class perform duties which require skilled typewriting, the principal emphasis is upon the wide variety of clerical tasks performed which require the application of independent judgment and clerical knowledges. Work of these positions other than typewriting is similar in nature and level to that found in the Clerk 2 class. The varied of work differs among positions, but where work is more repetitive there is an additional responsibility for finality of action. Work may include the operation of other standard office machines for which no previous training is required. Supervision is occasionally exercised over a small group of employees assisting in routine details. Until the more difficult phases of a job are learned an employee works under relatively close supervision, but thereafter detailed instructions are received only when changes in procedures are made. Work is reviewed by a supervisor through observation of operations, periodic audits of work performed, review of typewritten material, and by advice and assistance on unusual or difficult problems.
ILLUSTRATIVE TASKS
Maintains the less complex accounting, financial and cost records where no technical knowledge is required but where frequent procedural problems arise; prepares or checks payrolls, vouchers, requisitions and purchase orders; maintains personnel, financial, court and similar records.
Gives information to other divisions and the public, applying significant knowledge of departmental rules, regulations and procedures to interpretations made.
Supervises a small group of employees engaged in routine clerical and typing duties.
Processes documents requiring various procedural knowledges such as warrants for arrest or insurance claims; reviews documents for sufficiency, obtains necessary signatures and routes appropriately, maintaining follow-up.
Prepares less complex tax statements; computes simple taxes or obtains data for the computation of more involved taxes; replies to correspondence inquiries covering tax procedures.
Composes and types form letters and other routine correspondence based on information from records and files; prepares rough draft reports, narratives and statistical tabulations.
Types from copy, rough draft or general instructions, accounting and financial statements, inventories, court records, letters, payrolls, receipts, medical records and case histories, departmental reports, permits or other materials, frequently requiring independent action and discretion on problems encountered.
Takes and transcribes dictation by dictating machine, including correspondence, reports or other materials; takes dictation from professional personnel requiring knowledge of special terminology.
Performs related work as required.
KNOWLEDGES, ABILITIES AND SKILLS
Knowledge of business English, spelling and arithmetic.
Knowledge of office practices and procedures.
Ability to understand and carry out moderately complex oral and written instructions.
Ability to make minor decisions in accordance with procedures, laws and regulations and to apply these to work problems.
Ability to make arithmetic computations accurately with reasonable speed.
Ability to assign, supervise and review the work of other clerical employees in a manner conducive to full performance and high morale.
Ability to meet and deal effectively with the general public and to use tact and good judgment.
Skill in typing accurately from rough draft, plain copy or dictation machines at a reasonable rate of speed.
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