This is advanced administrative and supervisory work in coordinating a single function section or multi-functioned unit in the collection of state, county and municipal taxes and fees, and in the maintenance of related records.

Employees in this class are responsible for planning, assigning and reviewing the work of subordinate supervisors and staff employees, and providing final review of work in complex tax collection activities. Duties include planning and scheduling the work of subordinate employees through intermediate supervisors, coordinating work with other tax collection units, and evaluating tax collection procedures and recommending improvements. Incumbents exercise independent judgment within procedures, ordinances, statutes, and rules and regulations governing tax collections. Supervision is exercised over supervisory and clerical subordinates engaged in various tax collection activities. Supervision is received from an administrative superior who reviews work through personal observations, periodic reports, and conferences for achievement and objectives.

ILLUSTRATIVE TASKS

Plans, coordinates and supervises the work of subordinate supervisory personnel engaged in collecting and maintaining ad valorem, auto tag, convention and tourism, occupational license, and related tax accounts.

Supervises audits of hotels, motels, restaurants, bars and branch agencies, and provides statistical analyses.

Prepares or assists in the preparation of budgetary documents and provides statistical reports.

Provides and/or oversees training to branch agency owners, management and employees pertaining to statutes, ordinances, rules and regulations, and procedures.

Keeps informed of new tax collection regulatory directives; interprets procedures, ordinances, statutes, and rules and regulations for subordinate supervisory personnel; and explains departmental policies to interested parties.

Evaluates departmental procedures to determine their efficiency and accuracy; recommends and develops refined or innovative approaches to superiors.

Consults with departmental and other County officials concerning matters of mutual concern; suggests development and implementation of standardized procedures and formal lines of communication.

Supervises assessment, collection and issuance of licenses and permits.

Determines organizational structure of unit and work flow; conducts correspondence and studies; analyzes and resolves administrative problems.

Recommends legislative actions to revise statutes, ordinances, and rules and regulations.

Determines issuance of sheriff warrants, and civil citations and extensions of deadline compliance.

Explains legal and departmental requirements to the public and their legal representatives; assists municipalities and other governmental agencies obtain tax revenues or information; testifies in court on tax procedures, ordinances, statutes, and rules and regulations.

Makes recommendations regarding hiring, discipline and promotion of subordinates; authorizes leave and overtime; evaluates and rates employee performance.

Performs related work as required.

KNOWLEDGES, ABILITIES, AND SKILLS

Thorough knowledge of statutes, ordinances, rules and regulations, and procedures of auto tag, ad valorem, occupational license, and convention and tourism, tax assessment collection.

Considerable knowledge of statistical and accounting methods used in preparing reports.

Considerable knowledge of legal descriptions and methods of making cut-outs when property ownership is divided for specific tax collection records.

Considerable knowledge of public relations principles and techniques.

Considerable knowledge of the organization of tax collection work and its relationship to other County departments involved in tax collection functions.

Considerable knowledge of supervisory principles and practices.

Knowledge of modern office administration principles and practices.

Knowledge of basic research techniques and the availability of sources of information.

Ability to plan, assign, and coordinate activities of supervisory, field and clerical subordinates in a manner conducive to full performance and high morale.

Ability to recognize, initiate and implement administrative programs and procedures, and evaluate their effectiveness.

Ability to prepare budgetary documents and statistical reports.

Ability to interpret and explain existing and proposed tax rules and regulations, ordinances, statutes, and procedures.

Ability to establish and maintain effective working relationships with the public, governmental representatives and employees.

Ability to communicate clearly and concisely, verbally and in writing.

Ability to keep informed on current developments in tax collection procedures and regulations.

REV 9-93