Miami-Dade County | |
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| ERD Clinical Support Services Counselor | |
| Minimum Qualifications | |
| Master's degree in Psychology, Clinical Social Work or related field. Two years of professional clinical counseling experience in an employee assistance or substance abuse program to include substance abuse evaluation, diagnosis and/or treatment are required. Must be licensed or qualified to obtain a State of Florida license within one year of employment as a Clinical Social Worker, Mental Health Counselor, or Marriage and Family Therapist. | |
| Job Specifications | |
| NATURE OF WORK This is a Professional Clinical counseling position responsible for the assessment, referral, treatment and progress monitoring of Miami-Dade County employees and their families who are faced with varied emotional, psychological, medical and substance abuse problems. Similar services are also provided to the State Attorney's Office and other municipalities that enter into contracts with the County for employee assistance services.
ILLUSTRATIVE TASKS Provides In-take assessment, short term therapy, and referral to Miami-Dade County employees and their family members in relations to personal problems involving emotional and medical issues, substance abuse psychiatric illness including HIV/AIDS, financial, and other job detractors.
Manages a caseload of 60-80 client files providing counseling, monitoring and feedback to insure the best quality service and outcome for the employee/county.
Trains Departmental Supervisors regarding referral of troubled employees to the Employee Assistance Program (EAP)
Presents workshops to various Miami-Dade County Departments, that is grief and loss, stress management, conflict resolution and HIV education.
Consults with Dade County Directors, Supervisors, Personnel Officers, and Union Representatives, regarding issues of: confidentiality and the role of EAP, Procedures in mandating employees to seek the assistance of EAP, leave of absence and return to work decision, and the overall job performance of employees engaging in abusive behaviors.
Provides Critical Incident Stress Debriefings after natural disasters or unforeseen crisis.
Interacts with managed care groups and insurance providers.
Safeguards the confidentiality of the Employee Assistance Program (EAP) and takes actions to insure that the credibility in the integrity of the program and the client are not compromised.
Develops and maintains complete assessment and referral procedures to included a list of treatment options; maintains records as to the frequency each is recommended.
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