Miami-Dade County
Employee Relations Department

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ERD Records Technician
Minimum Qualifications
High school diploma or GED. Two years of experience in the receipt, storage, issuance and filing of records are required.
Job Specifications
NATURE OF WORK

This is supervisory clerical work or independent clerical work of comparable responsibility.

Employees in this class usually plan, assign and review the work of a moderate sized clerical staff engaged in complex clerical activities. In the absence of supervisory responsibilities they do more advanced clerical work requiring the application of more varied and involved procedures and the more frequent use of a higher degree of independent judgment in solving work problems than is found in the Clerk 2 class. Situations concerning important departures from standard practices and procedures are referred to a superior for final decision. Supervision is received from a professional superior who reviews work for conformance with standards provided to departments.

ILLUSTRATIVE TASKS

Plans, assigns and supervises the work of a moderate sized clerical staff engaged in such activities as maintaining, sorting and alphabetizing of incoming documents for County employee files as well as terminated files.

Retrieves information documents, or completed records from various files on site in response to requests from sources within and outside the County. Releases information and files to authorized person per terms of state law and bargaining unit contacts and for withholding release in instances where court order or other action is required.

Cross trains staff, and ensure all unit goals and objectives are met for the County's Personnel File Room.

Ensures medical packages, received from vendors are correct. Input social security numbers, cross reference medical dates, apply appropriate charges and input medical dates to cross reference with PERM screens; ensures new hires and pre-employment medical packages are filed in appropriate area and recheck monthly for status.

Provides information from medical, legal and other documents over the telephone; answers general telephone inquiries concerning the nature of semi-active and active records maintained in the depository or established procedures in use of the facility.

Ensures the daily retrieval of an average of 500 files per month and lifts up to 50lb boxes.

Receives requests for records by fax, mail, telephone and the visiting public including County, State and Federal officials, Attorneys, mortgage companies and others.

Prepares new hire paper work to determine social security number, names and rehire status for accuracy utilizing a personal computer. Process reinstated employees from

ILLUSTRATIVE TASKS CONT'D

PCD generated from Position Control of employees terms in error. Ensures name changes are processed correctly.

Maintains police finger print log of new hires and has direct contact with MDPD background investigators for accuracy and updates. Contacts Miami-Dade County Departmental Personnel Representatives (DPR's) with report.

Advises all Miami-Dade County DPR's on issues related to public records as per Florida Statutes and Personnel File Room procedures.

Serves as liaison between Personnel File room and Medical Records to the County Attorney's Office, Labor Management Division in all requests and inquiries.

Assists attorneys and other members of the public with more difficult record searches, retrieves various folders to trace sequence of documents; locates misplaced or missing material; locates and groups related documents on particular files or subject matter.

Assists with completing subpoenas and written Verification of Employment requests.

Serves as liaison between Personnel File Room and DPR's for all County department requests.

Assists in maintaining inventory system for all microfiche and microfilm records.

Assists with all duties in the receptionist/front desk unit of the Administrative Services Division including sorting and distribution of mail and reports, answering phones in a high volume area, assisting the public with assorted problems and inquiries.

Supervises operation of the records center in the absence of the immediate supervisor. Provides training and supervision for Student Interns and Account Clerks' during their employment.

Performs related work as required.

 

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