Miami-Dade County | |
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| Guard Supervisor | |
| Minimum Qualifications | |
| High school diploma or GED. One year of experience in law enforcement or security work to include supervisory experience is required. Must possess a Driver license. Must be able to work rotating shifts, nights, weekends and holidays on a varying work schedule. | |
| Job Specifications | |
| NATURE OF WORK
This is supervisory work in protecting and patrolling special taxing guard districts. An employee in this class is responsible for supervising a staff of security guards engaged in providing security services within special taxing guard districts. Emphasis of the work is on supervising a staff of security guards assigned to various locations throughout special taxing guard districts, preparing work schedules, assigning and inspecting patrol areas, assisting other law enforcement agencies, and preparing shift activity reports. Supervision is exercised over a staff of security guards through assignment of responsibilities and review of work for compliance with established practices and procedures. Supervision is received from an administrative superior who reviews work through conferences and reports for effective and efficient security operations.
ILLUSTRATIVE TASKS
Supervises the work of a staff of security guards responsible for protecting and patrolling special taxing districts; inspects all posts to assure compliance with policies and directives. Confers with superiors to receive shift instructions and to report incidents and activities from previous shift. Prepares work schedules and assigns work areas; changes or modifies schedules as needed; calls in part-time personnel to provide for necessary coverage. Addresses and resolves routine service complaints from residents; confers with supervisor concerning policy decisions. Responds to verbal reports of unusual incidents or problems and assists in their resolution; assists other law enforcement agencies in investigative and emergency situations. Prepares and maintains activity records including guard logs, vehicle logs and incident reports. Makes recommendations regarding hiring, discipline and promotion of subordinates; authorizes leave and overtime; evaluates and rates employee performance. Performs related work as required.
KNOWLEDGES, ABILITIES AND SKILLS
Considerable knowledge of the geography of Dade County including road networks and special taxing guard districts. Knowledge of modern security practices, techniques and methods of law enforcement. Knowledge of the policies, regulations and procedures used in protecting and patrolling special taxing guard districts. Knowledge of public relations principles and techniques. Knowledge of supervisory principles and practices. Ability to supervise subordinates in a manner conducive to full performance and high morale. Ability to enforce security policies, regulations and procedures firmly and impartially. Ability to establish and maintain effective working relationships with subordinates, superiors and police officials. Ability to understand and follow verbal and written instructions. Ability to react promptly and correctly in emergency situations. Ability to prepare and maintain routine records and reports.
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