Miami-Dade County
Employee Relations Department

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Toll Collector
Minimum Qualifications
Eighth grade. Six months of experience as a cashier or related cash handling experience are required. Must have own transportation. Must be able to work days, nights, weekends, holidays and in inclement weather on a varying schedule for a facility that operates 24-hours a day, seven days a week.
Job Specifications
NATURE OF WORK

This is routine money collection work on a toll causeway.

Employees in this class are responsible for the safe and expeditious stopping of motor vehicles using a toll causeway and for the collection of the proper toll amount from each motor vehicle operator. Work requires accuracy and speed in receiving, registering and changing money and exposure to inclement weather. Duties are performed subject to the guidance, check and review of supervisors and is further subject to the exact check of vehicle registering machinery against tolls received.

ILLUSTRATIVE TASKS

Reports for duty on assigned shift at toll causeway; signs date, name and time in log book; checks money at the beginning of assigned shift; stops vehicles using the causeway by means of signs or warning lights; collects the toll according to the size and type of vehicle; registers the type of toll on a machine and deposits it; insures that bus tokens, other tokens, and foreign monies are not received; observes cars using free lane to insure that no car passes without proper emblem.

Issues receipts for tolls paid upon request.

Advises tourists on routes and current road conditions; checks for vehicles or persons desired by police and believed to be in causeway area.

Informs supervisor of toll machine malfunctions.

Performs related work as required.

KNOWLEDGES, ABILITIES AND SKILLS

Knowledge of simple arithmetic.

Knowledge of change making and skill in making change accurately and quickly.

Ability to quickly identify a type of vehicle with the appropriate toll to be charged.

Ability to explain toll charges and give routine information to the public in a courteous and tactful manner.

REV 10-78

 

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