This is administrative and professional work in directing and coordinating the functions of the infrastructure divisions of the Enterprise Technology Services Department.

Employees in this class plan, direct and administer professional engineering and technical programs in such areas as radio, video, data and telephone systems.

Primary emphasis is on planning and supervising the work of several professional, technical, and administrative personnel in order to meet the objectives of the unit in design, construction, operation and maintenance of major and complex telecommunication and computer systems and networks. Responsibilities include acting as liaison with other departments of the County, other public and private agencies, as well as international and national agencies involved in setting policy and standards for telecommunication and computer networks. The incumbent exercises considerable independent judgment in making final decisions on technical problems and formulating departmental policies and programs related to the County's telecommunication and computer network strategy. Supervision is exercised over subordinate supervisors, systems engineers, operating systems programmers, technical support analysts and other technical and administrative personnel engaged in various phases of the County's telecommunication and computer network infrastructure. General direction is received from a division director who reviews work for the attainment of desired administrative and professional objectives.

Illustrative Tasks

Administers the County's telecommunication and computer network infrastructure through subordinate supervisors, systems engineers, operating systems programmers, technical support analysts and other technical and administrative personnel.

Provides integrated service solutions and project management for a variety of County department projects.

Develops, improves and maintains the long range infrastructure plans of the County's telecommunication and computer network programs through subordinate technical and non-technical personnel.

Supervises the design procurement, implementation and operation of major County telecommunication and computer network projects.

Acts as liaison with other units of local government, state and federal agencies, professional and civic organizations to coordinate integrated telecommunication and computer network programs and projects.

Supervises the preparation of contract documents to include, but not limited to RFPs, ITBs and requisitions from federal and state contracts.

Participates in the negotiation process and acts as the chair of the negotiation committee at the discretion of the County Manager in negotiating the best contract for the County's telecommunication and computer network infrastructure.

Attends meetings of public bodies and civic organizations as required in connection with the County's telecommunication and computer network infrastructure programs.

Prepares the unit's line item operating budget, PATC's (Proposed Addition to Core), SLA's (Service Level Agreements) and capital improvement requests and monitors expenditures.

Defines, assigns and tracks projects based on priorities and resource availability insuring the best utilization of staff members.

Establishes and enforces standards for the development, maintenance and use of County's telecommunication and computer network infrastructure systems, software, tools and protocol.

Makes recommendations regarding hiring, discipline and promotion of subordinates; authorizes leave and overtime; evaluates and rates employee performance.

Performs related work as required.

Knowledge, Skills and Abilities

Thorough knowledge of the principals and practices of telecommunication and computer networks systems and integration methodologies for the delivery of information technology solutions to business problems.

Thorough knowledge of the design, implementation, and operation of public and private telecommunications and computer network systems.

Considerable knowledge of modern developments, current literature and sources of information in the area of telecommunication and computer networks.

Considerable knowledge of the principles of management and public administration.

Considerable knowledge of supervisory principles and practices.

Considerable knowledge of the international, federal, state and local laws and regulatory codes related to construction, design, implementation and operation of telecommunications and computer network systems and facilities.

Considerable knowledge of budget preparation, cost allocation and control methodologies in expenditure tracking.

Ability to plan, design and prepare complete turnkey plans and specifications for major complex telecommunication and computer network systems.

Ability to apply technical knowledge to integrate different technologies to administrative and business work flow problems.

Ability to technically and professional review a wide variety and large volume of engineering and constructions plans, technical manuals and reports, specifications and laws pertaining to telecommunications and computer networks.

Ability to use applicable electronic instruments and equipment.

Ability to supervise subordinates in a manner conducive to full performance and high morale.

Ability to communicate clearly and concisely, verbally and in writing.

Ability to establish and maintain effective working relationships with subordinates, superiors and a variety of other public and private officials.

NEW 8/18/2005