Miami-Dade County
Employee Relations Department

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IT Service Center Manager
Minimum Qualifications
Bachelor's degree in Computer Science, Business Administration or related field. Five years of progressively responsible experience in information systems maintenance, support and problem resolution in a large-scale customer service environment to include two years of supervisory experience are required.
Job Specifications
NATURE OF WORK

This is professional managerial work in the management of a complex IT Service Center/Help Desk and Service Level Agreements.

 

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