This is technical and supervisory work in the management of an insurance data information system.

An employee in this class is responsible for the maintenance of the database for a computerized risk management information system and computerized checkwriting. Emphasis of the work is on planning, development, compliance, and coordination of the system to meet the needs of all users and all applicable requirements. Additional responsibilities include training of technical subordinates and claims employees in procedures for new programs, designing of input forms, and preparation of a variety of required reports. Supervision is exercised over a staff of technical and clerical employees engaged in receiving and entering a variety of data and performing tasks in the maintenance of the insurance data system. Supervision is received from a professional supervisor who holds the incumbent responsible for operational efficiency.

ILLUSTRATIVE TASKS

Plans, assigns and reviews the work of subordinate technical and clerical employees engaged in the maintenance of data for the computerized risk management information system and computerized checkwriting; advises, monitors and assists with work in progress and assures completion according to internal scheduling requirements.

Coordinates the use of the insurance data system for all users; designs input forms, writes and maintains procedures for use of new programs and trains employees in these procedures.

Reviews and updates database records as necessary to maximize system utilization, comply with state statutes, and federal laws, e.g. reviews and updates location codes, vendor records, database tables, etc.

Keeps informed of all new system enhancements and assists in the development of new computer programs.

Prepares and submits a variety of reports necessary to comply with a variety of State and County ordinances, rules and regulations; retrieves information as required.

Maintains contact with various departments and municipalities regarding the interpretation of various reports; corrects errors as needed.

Maintains contact with private computer service to discuss hardware, software and maintenance matters.

Makes recommendations regarding hiring, discipline and promotion of subordinates; authorizes leave and overtime; evaluates and rates employee performance. Performs related work as required.

KNOWLEDGES, ABILITIES AND SKILLS

Considerable knowledge of computer scheduling requirements in a risk management information system.

Knowledge of the operating characteristics of modern electronic data processing equipment.

Knowledge of departmental policies and procedures and State and County laws pertaining to claims administration, Worker's Compensation and Liability Insurance.

Knowledge of input forms and coding requirements necessary for accurate data input.

Knowledge of procedure manuals and their application to risk and insurance data management.

Knowledge of the various reporting responsibilities required by State and County ordinances, rules and regulations.

Some knowledge of the design and capabilities of computer software and hardware.

Some knowledge of supervisory principles and practices.

Some knowledge of computer programming.

Ability to plan, organize and coordinate a large volume of work in an effective and timely manner.

Ability to operate data processing and peripheral equipment.

Ability to detect equipment and program malfunctions.

Ability to prepare reports required by the State and County ordinances, rules and regulations.

Ability to develop new applications for a risk management information system.

Ability to supervise subordinate personnel in a manner conducive to full performance and high morale.

Ability to express ideas clearly and concisely, verbally and in writing.

Ability to establish and maintain effective working relationships with other employees, supervisor, department officials, officers of municipalities and the public.

Ability to train subordinates in the area of assignment.

Ability to search web sites, identify relevant information and apply facts pertaining to job duties.

DESIRABLE EXPERIENCE AND TRAINING