Miami-Dade County
Employee Relations Department

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Team Metro Neighborhood Compliance Supervisor
Minimum Qualifications
Bachelor's degree. Three years of experience in the investigation or enforcement of zoning regulations, building codes, health sanitation codes, environmental codes, nuisance codes, solid waste disposal codes or other municipal code enforcement regulations are required. Additional experience may substitute for the required education on a year-for-year basis up to a maximum of two years.
Job Specifications
NATURE OF WORK

This is advanced administrative and supervisory work in the investigation and enforcement of a variety of Metro-Dade County Code regulations.

Employees in this class are responsible for planning, assigning and reviewing the work of neighborhood compliance officers engaged in field and office activities related to the enforcement of County ordinances. Responsibilities include providing advice on field and office work problems, developing non-judicial solutions to code violations, coordinating enforcement activities with a variety of officials and organizations, overseeing completion of service requests and various statistical reports, and developing recommendations for improved enforcement activities. Incumbents exercise considerable independent judgment in the coordination and resolution of various County Code enforcement issues. Supervision is exercised over a staff of neighborhood compliance officers engaged in various phases of compliance activities. Supervision is received from an administrative superior who reviews work through personal conferences and written reports for satisfactory achievement of enforcement objectives.

ILLUSTRATIVE TASKS

Plans, assigns and reviews the work of a staff of neighborhood compliance officers engaged in the enforcement of a variety of Metro-Dade County Code regulations.

Provides advice and assistance to neighborhood compliance officers and service representatives concerning office and field work; assists in the review of County records necessary to complete investigations of requests for assistance.

Makes recommendations and implements solutions to resolve code violations without the necessity of court action.

Maintains working relations with complaintants, violators, property owners, homeowner groups, trustees, hearing offices and attorney's; coordinates multi-agency enforcement actions as required.

Implements enforcement procedures and methodologies; makes recommendations for changes in existing department rules, policies and regulations pertaining to enforcement.

Attends community meetings and explains County Code regulations; reviews complex complaints with citizens or local groups and develops action plans.

Prepares, maintainss and submits a variety of narrative and statistical reports; completes forms, schedules and correspondence.

Coordinates the processing of criminal cases and the preparation of enforcement case histories.

Makes recommendations regarding hiring, discipline and promotion of subordinates; authorizes leave and overtime; evaluates and rates employee performance.

Performs related work as required.

KNOWLEDGES, ABILITIES, AND SKILLS

Thorough knowledge of County Codes, regulations, rules and administrative practices relating to enforcement actions.

Considerable knowledge of the geography of metropolitan Dade County including major road networks and municipal boundaries.

Considerable knowledge of supervisory principles and practices.

Considerable knowledge of public relations principles and techniques.

Considerable knowledge of investigative methods, legal procedures and enforcement techniques pertaining to the enforcement of County ordinances and regulations.

Knowledge of the principles and practices of modern office administration.

Ability to supervise subordinates in a manner conducive to full performance and high morale.

Ability to meet and deal effectively with the public and their representatives, subordinates and superiors.

Ability to express ideas and information, clearly and concisely, verbally and in writing.

Ability to enforce local ordinances with firmness, tact and impartiality.

Ability to devise recommendations for the resolution of code violations without the necessity of court action.

NEW 10-96

 

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