This is advanced responsible administrative and professional quality assurance work in emergency medical services for the Miami-Dade Fire Rescue Department.

An employee in this class is responsible for the design, development and implementation of an emergency medical services quality assurance program. Responsibilities include designing evaluation methodologies, developing data collection and reporting procedures, analyzing data from the emergency medical services reporting system and other sources, facilitating changes to improve emergency medical services care, completing special studies and preparing reports describing emergency medical system performance, and conducting emergency medical services system assessments. The incumbent exercises considerable independent judgment in the analysis and evaluation of the emergency medical services system and in the development of quality improvements to enhance the delivery of emergency medical care. General supervision is received from an administrative superior who reviews work through personal conferences and written reports for the design and implementation of an effective quality improvement program.

ILLUSTRATIVE TASKS

Designs, develops, implements and monitors an emergency medical services quality assurance program and establishes a quality assurance database.

Monitors delivery of EMS patient care; collects, analyzes and tabulates statistical data from medical records, incident reports and other sources; identifies adverse events, sub-optimal patterns of care or utilization, optimal patterns of patient care or utilization, and patient care/physician profiles.

Analyzes data from medical records or other sources and prepares reports describing emergency medical system performance; completes special studies as required.

Designs quality improvement evaluation methodologies.

Prepares and presents quality improvement information to various committees and organizations; participates in community seminars.

Independently performs emergency medical services system assessments.

Assists in evaluating and developing emergency medical services medical procedures and quality improvement filters.

Serves as chair of the Quality Improvement Committee and coordinates EMS case reviews; monitors the status of recommendations; assists in formulating patient care goals.

Establishes and maintains working relationships with pre-hospital care providers, hospital administrators, surgeons, nurses, and members of the EMS Advisory Committee.

Analyzes educational needs of departmental health care employees and makes recommendations for appropriate training to correct deficiencies; provides training to EMS system components involved in the quality improvement program.

Performs related work as required.

KNOWLEDGES, ABILITIES, AND SKILLS

Thorough knowledge of the organization and operation of a comprehensive emergency medical services system.

Thorough knowledge of local and state regulations pertaining to Countywide systematic emergency medical care.

Thorough knowledge of research techniques and sources of information concerning emergency medical system utilization.

Thorough knowledge of the principles and practices of quality assurance administration as related to an EMS system.

Considerable knowledge of the field of medicine as it pertains to emergency medical diagnosis, treatment and care.

Considerable knowledge of public relations principles and techniques.

Ability to design, develop, implement and monitor an effective emergency medical services quality assurance program.

Ability to analyze complex data using statistical techniques.

Ability to understand and interpret medical terminology and systems of diagnostic coding.

Ability to prepare complex administrative and technical reports pertaining to the emergency medical services system.

Ability to communicate clearly and concisely, verbally and in writing.

Ability to establish and maintain effective working relationships with hospital administrators, physicians and other health care professionals.

NEW 10-95