This is advanced professional work with supervisory responsibility in the analysis, design, and improvement of management information systems for the Miami-Dade Fire Rescue Department.

An employee in this class is responsible for supervising the completion of detailed studies and projects in various fire/rescue areas designed to improve work methods, staffing levels, employee utilization and productivity, quality control, and resource allocation. Responsibilities include providing technical and analytical assistance in identifying and resolving Fire Department management information problems, conferring with departmental officials to define informational requirements, and coordinating the research, development, and testing for various components of the Fire Department management information system. The incumbent exercises considerable independent judgment and technical expertise in applying advanced management information system techniques to complex analytical studies. Supervision exercised over a staff of professional and clerical subordinates engaged in various phases of operations. Supervision is received from an administrative superior who reviews work for quality of results and achievement of management information system goals and objectives.

ILLUSTRATIVE TASKS

Assists departmental officials by providing data or data analysis, and assistance in use and interpretation of information.

Supervises subordinate professional employees engaged in the analysis, design, and development of complex management information systems studies and projects.

Produces and distributes reports related to alarm and non-alarm activity to municipal, state, and county fire departments.

Furnishes technical assistance to various fire departments in management systems analysis, statistical design special data requests, and operations research.

Applies computer simulation and management science techniques to complex allocation of limited resources to increase levels of emergency services.

Administers, provides quality control, and updates the Fire/Rescue Incident Reporting System.

Designs productivity analysis tools to measure departmental objectives and enhance Fire Rescue Department resource utilization.

Provides information services to municipal fire departments, municipalities, and other users of the unified fire data reporting system.

Maintains an MIS library of reports and information.

Makes recommendations regarding hiring, discipline and promotion of subordinates; authorizes leave and overtime; evaluates and rates employee performance.

Performs related work as required.

KNOWLEDGES, ABILITIES, AND SKILLS

Thorough knowledge of the principles of management, business and public administration, computer science and industrial engineering.

Thorough knowledge of the principles and practices of management information systems as applied to fire/rescue services.

Considerable knowledge of mathematics and statistics including differential, and linear equations, optimization techniques, simulation, and forecasting.

Considerable knowledge of laws and regulations applicable to the design and implementation of reporting requirements for fire/rescue operations.

Knowledge of supervisory principles and practices.

Knowledge of research techniques and sources and availability of current information.

Knowledge of computer programming and systems analysis.

Ability to plan, coordinate, and direct the analysis, design and development of complex management information systems studies and projects.

Ability to perform difficult management systems engineering computations and make comprehensive recommendations on resource allocation problems.

Ability to utilize various management science techniques to improve emergency services activities.

Ability to supervise subordinates in a manner conducive to full performance and high morale.

Ability to understand and evaluate user information system requirements.

Ability to communicate clearly and concisely, verbally, and in writing.

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