This is supervisory work in the serving of civil, criminal, and juvenile non-enforceable writs, subpoenas, jury summons, and other court process directed to the Sheriff of Dade County from world-wide courts and entities as well as process for violations of Dade County Metropolitan Code to be served in Dade County.

Employees in this class supervise Court Support Specialists 1 who serve various legal documents issued by civil criminal, and juvenile authorities. Work involves assigning the various civil, criminal, and juvenile process to subordinates, coordinating their field schedules, and providing the necessary instructions to carry out the required service. Work is performed in accordance with established statutory and departmental provisions, but incumbents must exercise independence and discretion in accomplishing the assigned workload within the prescribed schedule. Supervision is exercised over subordinate Court Support Specialists 1 by assignment and review of work and by providing advice and assistance on unusual or difficult tasks. Supervision is received from an office superior who reviews and evaluates work primarily through satisfactory service of assigned papers within time schedules in compliance with legal directives and periodic field supervision.

ILLUSTRATIVE TASKS

Plans, assigns, supervises, and evaluates Court Support Specialists 1 in the serving of civil, criminal, and juvenile non-enforceable writs process.

Prepares periodic control reports and maintains statistical data to equalize workloads by properly forming zones or work areas by volume of work received.

Maintains continual contact with all field personnel for daily control of routine and emergency service assignments.

Receives and examines for correctness all process directed to the Sheriff of Dade County.

Maintains frequent personal contact with the public, attorneys, and plaintiffs concerning all process directed to the Sheriff of Dade County.

Examines no-service returns and jury summonses which have been returned for possible further action.

Trains Court Support Specialists 1; recommends improvements in work techniques and procedures to superiors; advises superiors on training needs and assignment transfers.

Prepares and conducts roll calls.

Inspects personal appearances for conformance to departmental standards.

Investigates and prepares supervisory reports concerning injuries and vehicle crashes.

Supervises the assembly of papers in proper order for service and makes counter services when required.

Makes recommendations regarding hiring and discipline of Court Support Specialists 1.

Accounts for all equipment, materials, supplies, and vehicles assigned to the unit to assure proper inventory levels and operational readiness.

Substitutes for section supervisor when required.

Performs related work as required.

KNOWLEDGES, ABILITIES AND SKILLS

Considerable knowledge of state statutes, local ordinances, and departmental rules and regulations as they pertain to court process and personnel actions.

Considerable knowledge of the geography of the metropolitan area and its roadway network.

Considerable knowledge of the various techniques used to trace and locate evasive individuals.

Considerable knowledge of the current rules of the court governing civil, criminal, and juvenile process.

Ability to communicate clearly and effectively both verbally and in writing.

Ability to plan, assign, and supervise the work of subordinates in a manner conducive to full performance and high morale.

Ability to establish and maintain an effective working relationship with the public, attorneys, fellow employees, and superiors.

Ability to exercise judgment and discretion in interpreting rules, regulations, policies, and procedures.

Ability to give verbal explanations such as guidelines, regulations, and policies.

Ability to understand and carry out written and verbal instructions.

Ability to prepare statistical reports and maintain records.

Ability to carry out assignments with firmness, tact and diplomacy.

Ability to solicit information on the whereabouts of persons sought from interviews and record searches.

REV 12-92