This is clerical and public contact work involving some administrative responsibility in the management of a district office for the Miami-Dade Board of County Commissioners.

An employee in this class is responsible for managing the day to day functions of the County Commissioner's district offices. Responsibilities include preparing and setting town hall and community meetings for the Commissioner, coordinating other County staff involvement in such meetings, scheduling staff participation in community events and neighborhood improvement initiatives, and establishing a positive working relationship with other County agencies to facilitate the resolution of constituents' conflicts. The incumbent exercises independent judgment and professional managerial knowledge in directing the District Office for a County Commissioner in an effective manner. Supervision is exercised over subordinate professional and clerical support staff assigned to different phases of operations. General direction is received from a superior who holds the incumbent responsible for the achievement of desired goals and objectives.

ILLUSTRATIVE TASKS

Receives calls, routes calls and electronic messages to pertinent staff, prepares letters,

Receives, resolves or refers citizens concerns or issues as assigned by District Coordinator. Informs District Coordinator of any pressing community issue.

Maintains a record of all Constituent Service Requests, produces status weekly report.

Assist with the planning, scheduling and execution of town hall, community meetings and other special events. Represent Commissioner or serves as facilitator in such meetings.

Conducts research and gather pertinent information conducive to the effective management of the district and to be proactive with current issues.

Participates and coordinates office staff participation in community events and neighborhood improvement initiatives.

Assist with legislative agenda preparation, keeps a current events folder

Recruits, trains and assigns work to interns throughout the year

Establishes a positive working relationship with other County agencies in order to facilitate the resolution constituents' concerns.

Coordinates and attends special functions and weekends events

Performs other related duties as assigned.

KNOWLEDGES, ABILITIES AND SKILLS

Knowledge of the mission, goals and objectives of the Board of County Commissioners and the Office of the Chair.

Knowledge of public relations and protocol principles and practices.

Knowledge of County government, rules and regulations.

Knowledge of office practices and procedures.

Ability to deal effectively with the public by telephone, and in personal contacts.

Ability to effectively coordinate different functions for the District Office of the Board of County Commissioners.

Ability to establish and maintain effective working relationships with superiors and a variety of other County, public and private officials.

Ability to communicate clearly and concisely, verbally and in writing.

NEW 06/05