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Public Information and Education Bureau

9105 Northwest 25th Street
Doral, FL 33172-1500 USA
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Phone:  305-471-1900
Fax: 305-471-1904  
Major: N. Perez

The Miami-Dade Police Department (MDPD) Public Information and Education Bureau (PIEB) strives to promote cooperation, education, and enhance communication between MDPD, the citizens of Miami-Dade County (MDC), and the news media. The goal of PIEB is to improve overall communication through education, awareness, and involvement in programs that impact the community. PIEB achieves its goal through three main sections—the Media Relations Section, Community & Youth Outreach Section, and the Administration Section.

The Media Relations Section (MRS) is responsible for coordinating MDPD's response to media inquiries. News releases are prepared and transmitted through electronic mail and distributed via a mass media distribution list; and a backup computerized fax system. MRS detectives conduct live and pre-recorded interviews in English and Spanish, for television, print, and radio media. MRS personnel respond to critical scenes, gather information, issue press releases, and disseminate information to the community through various media outlets. MRS personnel also monitor all news feeds, recording and cataloging all pertinent information relating to MDPD and MDC. Numerous high-profile incidents have provided MRS detectives with the opportunity to become highly proficient in their specialized field. MRS detectives also accompany visiting television and motion picture production companies to ensure the finished product complies with departmental regulations and portrays accurate information about MDPD and MDC. In addition, the MRS maintains the MDPD Facebook page and Twitter feed, fostering direct and positive relationships with the community. The MRS also coordinates the departmental Employee Recognition Program and submits nominations for external law enforcement recognition awards sponsored by local, state, national, and international organizations. This section also coordinates the MDPD Student Internship Program, offering college students the opportunity to intern with the Department for a full semester.

The Community & Youth Outreach Section (CYOS) runs various community based programs such as Drug Abuse Resistance Education (D.A.R.E.), Police Athletic League (PAL), "Don't Let Alcohol Be Your Last Taste Of Life" program, DUI Mobile Educational Center, Citizen’s Police Academy, Crime Stoppers, and the Gun Bounty program. CYOS also coordinates the MDPD Police Explorer Program and provides services to schools and community organizations throughout MDC. The highly successful D.A.R.E. program reaches over 10,000 students in MDC each year. The Miami-Dade PAL afterschool program reaches over 20,000 children each year by involving them in a variety of sports, games, educational activities, and various events. The “Don’t Let Alcohol Be Your Last Taste Of Life” program, directed at high school youths, reaches over 90,000 students each year, in an effort to eliminate alcohol use and associated traffic fatalities.

Crime Stoppers is a community action program that encourages citizens to become involved in the fight against crime, while remaining completely anonymous, with the possibility of receiving a cash reward. The Crime Stoppers TIPS line is 305-471-TIPS (8477), or 1-866-471-8477.

The Administration Section (AS) handles various departmental events and creates the MDPD quarterly “Alert” newsletter. The AS includes the Pedestrian Safety Unit, which educates citizens on roadway safety. The Pedestrian Safety Unit is also comprised of the School Crossing Guard Program, which serves over 118 public elementary schools throughout MDC, and facilitates the safe crossing of children at over 540 busy crosswalk posts throughout the County.

After Hours Media Inquiries

MDPD's Media Relations Section staff acts in compliance with federal and state public record laws and in the best interest of the Department, news media, and the residents and visitors of Miami-Dade County. Routine media inquiries and records requests are handled as expeditiously as possible during normal business hours -- Monday through Friday, 8 a.m. to 11 p.m.

After hours and on weekends, a Public Information Officer (PIO) is always on-call for emergencies and for significant breaking news events. After hours, the on-call PIO will generally not have information regarding routine police cases. In addition, on-call PIOs are not available to provide updated information about previous cases, or details regarding incidents that are primarily being handled by other agencies.

Miami-Dade Police Department (MDPD) on-call PIOs should be contacted after hours, only for emergencies and significant, breaking news events that are being primarily handled by MDPD. On-call personnel change on a scheduled basis. Therefore, the most efficient way to reach a PIO after hours is to call MDPD's Communications Bureau Shift Commander at 305-596-8176, and request that the on-call PIO be called out.

MDPD Communications Bureau Staff will only contact a PIO when the incident meets criteria for a call-out. To ensure proper and timely response, media should not attempt to directly contact PIOs via their cell phones. On-call procedures require that PIOs respond to after-hours requests received by the MDPD Communications Bureau Shift Commander.

Written records, including incident reports and other department documents, are not available after hours. All public record requests must be made during normal business hours.

Entities under Public Information and Education Bureau

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