Dalgis Betancourt
Permit Section Supervisor
Dalgis has become one of the key customer service resources for the Port of Miami.  Always demonstrating a cheerful willingness to help all companies seeking a business permit at the port, she has developed a sound reputation and has earned the respect of both customers and fellow employees.

The Permit Section, which she supervises, has surpassed the 1,000 permit level and is poised for any and all growth, as this number is expected to increase significantly.

In addition, the Permit Section is one of the first divisions to install significant advances like electronic filing. With limited resources, all the permit files are being converted to paperless records which will further increase efficiency and maximize available resources.

Dalgis is a consummate team player always helping fellow employees with a positive attitude and willingness to do whatever it takes to get the job done.

Overall, one of the best resources the Port of Miami has to build upon for future and expected growth.

Ernst Paul
Housekeeping
Ernst is being recognized for his dedication to his job day in and day out.  Mr. Paul works primarily in Terminals F & G where he attends to the needs of our cruise line customers.  Our port tenants consistently laud Mr. Paul’s performance and express what a joy he is to work with.  Our cruise line customers tell us what we already know – that Mr. Paul never says no to a request, that he rarely misses a day of work and that his good humor and smile are infectious. 

Mr. Paul is extremely reliable and an asset to our organization.  His professionalism and positive attitude gives our customers and tenants a positive impression of the Housekeeping Division, the Port of Miami and the County of Miami-Dade.