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Jennifer L. Messemer-Skold
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WASD: Call Center hours are being extended

MIAMI (January 04, 2016)

The New Year brings a new change in the operating hours of the Call Center for the Miami-Dade Water and Sewer Department (WASD).

Effective January 4, 2016, the Call Center will stay open later to provide better service to our customers.  The new operating hours are 8 a.m. to 7 p.m. Monday – Friday. The Customer Service line (305-665-7477) was previously operating until 4:30 p.m.  It provides assistance to customers with questions on billing, service changes, inquiries and liens.  Customers may also conduct services online at

It is the priority of the Miami-Dade Water and Sewer Department to provide safe, reliable service to its customers. For additional information about Department services and programs, visit