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WASD earns eight NACo Awards recognizing service delivery innovation

MIAMI (May 04, 2017)

The Miami-Dade Water and Sewer Department (WASD) earned eight (8) National Association of Counties (NACo) Awards out of the 38 awarded to Miami-Dade County, which was the most wins of any County in the state of Florida. Of the eight, five of the awards were submitted under the category of Information Technology of the County’s 15 wins in this group, which was the most wins of any County in the nation.

The awards honor innovative, effective county government programs that enhance service for residents.

Miami-Dade County Mayor Carlos A. Gimenez was pleased with WASD’s accomplishments.
“The Miami-Dade Water and Sewer Department is not only planning and executing the largest Capital Improvement Program in County history, but they are doing it in a way that exemplifies a commitment to excellence that will benefit Miami-Dade for decades to come,” said Mayor Gimenez.

WASD Director Lester Sola is proud of the work of his staff.

“WASD’s mission is to provide its nearly 2.3 million customers with reliable service of high-quality drinking water daily, but we always look for ways to deliver these services in the most responsible and advanced methods,” said Sola. “Receiving this award illustrates that the department and its staff continuously strive for improvement, as well as opportunities to save rate-payers-generated revenue.”

NACo recognized the following programs submitted by WASD:

• “Drinking Water Week Photo Contest” in the category of Civic Education and Public Information.
• “Self-Service Applications Improve Customer Service Interactions” in the category of Information Technology.
• “WASD-WAZE Partnership Helps Quality Assure WASD CIP” in the category of Information Technology.
• “iMDC Utility Coordination Facilitates Roadway Construction Project Planning” in the category of Planning.
• “GIS Maintenance Process Improvement Saves Millions of Dollars” in the category of Information Technology.
• “iWASD Connect Quickly Provides Residents with Detailed Water and Sewer Related Information for any Property in Miami-Dade County” in the category of Information Technology.
• “iWASD Allocation GIS Viewer Helps Ensure Adequate Water Supply and Avoid Sewer Overflows” in the category of Information Technology.
• “Monitoring Sensors Prevent Sanitary Sewer Overflows” in the category of County Resiliency: Infrastructure, Energy and Sustainability.

NACo President Bryan Desloge said, “Counties overcome complex challenges, provide essential services and constantly do more with less. We applaud these Achievement Award-winning counties for outstanding efforts to improve residents’ quality of life.”

Nationally, awards are given in 18 different categories that reflect the vast, comprehensive services counties provide. The categories include children and youth, criminal justice, county administration, environmental protection, information technology, health, civic engagement and many more.

NACo will recognize award-winning counties at its 2017 Annual Conference and Exposition July 21–24 in Franklin County, Ohio. 

Started in 1970, NACo’s annual Achievement Award Program is designed to recognize innovative county government programs. Each nominee is judged on its own merits and not against other applications received.

NACo unites America’s 3,069 county governments.  Founded in 1935, NACo brings county officials together to advocate with a collective voice on national policy, exchange ideas and build new leadership skills, pursue transformational county solutions, enrich the public’s understanding of county government and exercise exemplary leadership in public service. Learn more at the NACo website.

It is the priority of the Miami-Dade Water and Sewer Department to provide safe, reliable service to its customers. For additional information about Department services and programs, visit the department’s website.