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Residents advised to be in the "ready" phase for Hurricane Irma

MIAMI (September 05, 2017)

Miami-Dade Emergency Management (MDEM) is closely monitoring the movement of Hurricane Irma. At this time, all Miami-Dade County services will continue normal operations.

However, Mayor Carlos Gimenez has ordered the Miami-Dade County Emergency Operations Center (EOC) to go to a Level 1, full-level activation status effective immediately. Under Level 1 status, MDEM staff and lead County and partner agencies are required to report to the EOC to support preparedness activities.

At this time, all residents and businesses should check their disaster kits, review their hurricane plans and remain alert to new information and instruction about the developing storm. Specifically, residents are urged to:

  • Make sure that emergency equipment, such as hurricane shutters and battery-powered radios, are in good working order;
  • Ensure that sufficient emergency supplies (e.g., non-perishable food and water) are on hand for each person in the home to last for at least three days;
  • Obtain and store materials necessary to properly secure your home;
  • Secure yard and construction debris so they do not pose a hazard during a storm;
  • Take tree trimmings to a local trash & recycling center;
  • Find out if you live in an evacuation zone; and
  • If you live in a surge planning zone, determine, in advance, where you will stay, how you will get there, and what supplies you will take if you are ordered to evacuate. Also, plan your departure time so ample time is allowed to get to a safe area. Miami-Dade surge planning zone maps are available on the website

The 3-1-1 Answer Center hours of operation are from 7 a.m. to 9 p.m. To reach the 3-1-1 Answer Center, residents can dial 3-1-1 in Miami-Dade or (305) 468-5900 outside of Miami-Dade County, TDD: (305) 468-5402. Specialists are taking calls in English, Spanish, and Creole. Residents can access disaster-related information 24 hours a day on the MDEM web site located at

MDEM is committed to working with its partners and the community to lessen the impact of disasters and potential catastrophic incidents. MDEM accomplishes its mission through planning, response, and coordination of information and resources.

It is the policy of Miami-Dade County to comply with all of the requirements of the Americans with Disabilities Act. The facility is accessible for sign language interpreters, assistive listening devices or materials in accessible format, please call in advance 305-468-5400.

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