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Miami-Dade County continues recovery efforts new service updates

MIAMI (September 14, 2017)

Miami-Dade County post-hurricane recovery efforts continue. 

Approximately 1,020,240 accounts lost power. As of today, Florida Power and Light (FPL) as reported that 150,000 accounts have been restored in less than 24 hours and 293,000 accounts are without power. 

FPL is in the process of restoring service as quickly as possible and customers along its east coast service territory could be restored by the end of this coming weekend, with the possible exception of areas impacted by tornadoes, severe flooding and other structures with severe damage. Residents are being warned that all downed power lines should be treated as live power lines and reported to FPL at 1-800-468-8243. 

Residents are reminded to never use a generator indoors or in any enclosed or partially enclosed area, even with ventilation. Opening doors and windows or using fans will not prevent carbon monoxide from building up in the home. Ground your generator according to the instructions provided by the manufacturer. Place the unit outdoors on a dry surface, away from doors, windows, vents, and air conditioning equipment that could allow carbon monoxide to come indoors. Do not connect your generator directly into your home’s wiring system. It is a fire hazard and poses a risk to FPL personnel restoring power to your area. 

If you or others show symptoms of carbon monoxide poisoning – dizziness, headaches, nausea, and tiredness – get to fresh air immediately and seek medical attention.  Do not re-enter the area until it is determined to be safe by trained and properly equipped personnel. 

Of the 255 square miles of roadways in unincorporated Miami-Dade County that we manage, 64% are either cleared or being worked on.  The Department of Transportation and Public Works is working to get all roadways restored as quickly as possible.  Ninety-six percent of county arterial roads have been cleared, and all major roads are drivable, however, all county arterial roads have at least one lane open and drivable. Please remember that inoperative traffic signals should be treated as four-way stops. The number of crews has increased to 159 in order to continue to clear debris on arterial and local county roadways. For information about road closures, residents can call Florida 511.   

Service Updates 

The 311 Contact Center resumed normal operating hours of 7 a.m. to 7 p.m.  

Miami-Dade County Public Schools remain closed until Monday, September 18. 

Miami-Dade water is safe to drink, and there is no boil water order in effect for Miami-Dade Water and Sewer customers. If you have low water pressure, it is recommended to boil water before consumption. 

Transit services - 

  • Metrorail is operating on its regular schedule. 
  • Metrorail garages are open. County residents who parked their cars in one of the eight Metrorail garages must pick them up as soon as possible.  
  • Metromover is not in service until further notice. Bus shuttle service has been established and will operate until midnight. 
  • Metrobushas resumed regular service on all routes except routes 52, 301, 302.These routes are expected to resume service as more roads are cleared and traffic signals restored. 
  • Metrobus route 301 (Dade-Monroe Express) is expected to resume regular service on Friday, Sept. 15, but will only travel as far south as Islamorada. 
  • The South Dade Transitway is operational between Dadeland South and SW 344 Street in Florida City.  The following routes have resumed service 31, 34, 38, 252, 287. 
  • Residents are urged to download the MDTTracker app and sign up for transit rider alerts  to be notified as additional routes come into service. 
  • Due to road conditions and traffic signals that are out, buses may experience a delay in service, so please plan accordingly. Additional Metrobus routes will begin regular scheduled service as more roads are cleared and traffic signals restored. 
  • Regular Special Transportation Service (STS) has returned to regular operations with the exception of STS new subscriptions.  Subscription services will resume normal operations on Monday, Sept. 18. 

Garbage pickup - 

  • The Department of Solid Waste Management has resumed residential and commercial garbage and its back to its regular schedule. 
  • Crews will service all carts unless roads are impassable. Service was completed in 90% of the routes yesterday. 
  • Bulky waste scheduling remains suspended until further notice. No calls or online/phone app scheduling is available for residents at this time. However, there are 31 bulky crews in the field who are addressing curbside trash piles. 
  • Residents who no longer have a garbage cart should order a replacement garbage cart by calling 311.  
  • Curbside recycling service will be suspended until Monday, September 18. 
  • The 13 Neighborhood Trash and Recycling Centers are open for operation and will observe extended operating hours from 7 a.m. to 7 p.m. until further notice. Service area residents can drop off household trash, yard waste and small amounts of hurricane debris. Guidelines regarding truck and trailer sizes are still being observed and can be found at 
  • The Department’s West Dade (8801 NW 58 Street) and South Dade (23707 SW 97 Avenue, Gate B) Home Chemical Collection Centers will both be open on Friday and observe normal operating hours (Wednesday-Sunday, 9 a.m. to 5 p.m.).   
  • Residents who are not Department of Solid Waste Management service area customers should contact their city or waste service provider for trash or hurricane debris disposal options.
  • Availability of emergency medical treatment subsequent to the storm is of utmost importance. The Miami-Dade County Department of Transportation and Public Works is prioritizing major access roads leading to emergency health care facilities for road clearing. 
  • Residents can start placing their hurricane debris at the curbside and should create two (2) separate piles on the right-of-way, one for yard trash and one for household items (i.e. furniture, carpeting, etc.).  Residents should not mix their yard trash and household items. 
  • Fencing can be placed at the curbside as hurricane debris.  Keep wood, PVC and chain link fencing out of the piles of tree waste as much as possible and where practical. 
  • Residents are reminded not to place trash on private property, vacant lots or near fire hydrants. 

 Swimming Advisory - 

  • The Florida Department of Health in Miami-Dade County has issued a precautionary beach advisory for all public beaches in Miami Dade County. At this time, swimming is not recommended. 

MIA and PortMiami - 

  • Miami International Airport is approximately 60% operational.  Expecting to be at 100% by Sunday. Passengers should check with their airlines directly to confirm flight status. 
  • PortMiami and the Port Tunnel are open and fully operational.  
  • Cruise passengers should contact their cruise lines directly for the latest information on cruise itineraries. 

Food Stores - 

Major box stores are opening every day, for an updated list visit below are the ones open as of today: 

  • CVS (73 open) 
  • Publix stores (77 open) 
  • Sedanos (28 open) 
  • Target stores (11 open) 
  • Walmart stores (10 open) 
  • Walgreens (58 open) 
  • Winn Dixie (25 open)  

FEMA Assistance - 

  • Residents impacted by Hurricane Irma may register for FEMA Assistance at, through the FEMA App or by calling 1-800-621-3362. 
  • Applicants will need the following to apply: social security number; daytime telephone number; current mailing address and address and zip code of the damaged property; and private insurance information, if available. 

Public Housing - 

  • Today, over 1,200 meals were delivered to senior public housing residents that normally rely on meal service. 
  • Meals were also delivered to Robert King High senior center today. 

Animal Services –  

  • Miami-Dade Animal Services resumed normal operating hours with limited services starting September 13. 
  • Vaccinations and licensing services will reopen Saturday, September 16. 
  • Trap-Neuter-Return (TNR) and Spay/Neuter surgeries will remain closed until Monday, September 18. 
  • The Homestead Community Spay/Neuter Clinic will remain closed until further notice. 

Miami-Dade Public Library System (MDPLS) 

  • As of Thursday, September 14, 24 MDPLS branches were open.  They are as follows: 
  • Bay Harbor Islands Branch – 1175 95 Street 
  • Concord Branch – 3882 SW 112 Avenue 
  • Coral Reef – 9211 Coral Reef Drive 
  • Country Walk – 15433 SW 137 Avenue 
  • Doral Branch – 10785 NW 58 Street 
  • Edison Branch – 531 NW 62 Street 
  • Fairlawn Branch – 6376 SW 8 Street 
  • International Mall Branch – 10315 NW 12 Street 
  • Kendale Lakes – 15200 SW 88 Street 
  • Kendall – 9101 SW 97 Avenue 
  • Lakes of the Meadow – 4284 SW 152 Avenue 
  • Main Library – 101 West Flagler Street 
  • Miami Beach Regional – 227 22 Street 
  • Miami Lakes – 6699 Windmill Gate Road 
  • North Central – 9590 NW 27 Avenue 
  • North Dade Regional – 2455 NW 183 Street 
    • Northeast Dade – Aventura – 2930 Aventura Boulevard 
    • South Dade Regional – 10750 SW 211 Street 
    • South Miami Branch – 6000 Sunset Drive 
    • South Shore Branch – 131 Alton Road 
    • Sunny Isles – 18070 Collins Avenue 
    • Sunset – 10855 SW 72 Street 
    • Tamiami Branch – 13250-52 SW 8 Street 
    • West Dade Regional – 9445 Coral Way 

MDPLS will open six additional libraries tomorrow, Friday, September 15, from 10:00 a.m. to 6:00 p.m., resulting in 30 libraries out of 50 branches being operational and open to the public. 

    • The branches scheduled to open are as follows: 
    • Golden Glades - 100 NE 166 Street 
    • Hialeah Gardens - 11300 NW 87 Court 
    • Naranja – 14850 SW 280 Street 
    • Palm Springs North - 17601  NW 78 Avenue 
    • Lemon City – 430 NE 61st Street 
    • Little River – 160 NE 79th Street
  • The opening of these locations will provide opportunities for those without electricity to recharge personal devices, access the internet, use MDPLS’ Wi-Fi, and access books, materials, and other items, or just enjoy the air conditioning.   
  • More branches will be opened as power becomes available. 
  • MDPLS’ open locations will be on a 10:00 a.m. – 6:00 p.m. (including Saturdays) schedule until further notice. 

Miami-Dade Parks & Recreation (MDPR) - 

The following pools will be open from noon – 5 p.m. Thursday, September 14 and Friday, September 15.   

  • Goulds11350 SW 216 Street, Miami 
  • Tamiami11201 SW 24 Street, Miami 
  • Rockway  9460 SW 27 Drive, Miami 
  • Palm Springs North 7901 NW 176 Street, Miami 

Additional recreation centers will be open and days have been extended through the weekend.

The following recreation centers will be open from Thursday, September 14 – Sunday, September 17 from 9 am – 5 pm.  

  • Continental10000 SW 82 Avenue, Miami 
  • North Point YMCA* 7351 NW 186 Street, Miami 

* North Point has lifted its membership and will be opened to the public. Showers and a lounge are available.  

  • Goulds Park 11350 SW 216 Street, Miami​ 
  • Deerwood Bonita Lakes 14445 SW 122 Avenue, Miami​ 
  • Gwen Cherry 7090 NW 22 Avenue, Miami 
  • Martin Luther King, Jr. Memorial 6000 NW 32 Court, Miami 
  • Wild Lime 14751 Hammocks Boulevard, Miami 
  • Tamiami11201 SW 24 Street, Miami 

Parents may leave children ages, 6-14, at the recreation center to be supervised by parks staff. Children 5 and under must be accompanied by an adult who is to remain with them at all time. Guest should bring lunch and drinks.  

  • The Sports Grill at the Palmetto Golf Course, 9300 Coral Reef Drive, Miami, is open and ready to serve from 11 am to 6 pm 
  • Club at Country Club of Miami, 6801 NW 186 Street, Miami, is open from 11 am to 5 pm 

On Friday, September 15, the following boat ramps will open 

  • Crandon Marina4000 Crandon Boulevard, Key Biscayne 
  • Haulover (Bill Bird Marina) 10800 Collins Avenue, Miami 
  • Pelican Harbor 1275 NE 79 Street, Miami 
  • 24775 SW 87 Avenue, Miami 

Listed below are the Disability Services Centers that are open for children who are already registered in the program. 

  • Ojus Park18995 W Dixie Highway, North Miami 
  • Goulds11350 SW 216 Street, Miami 
  • Tamiami 11201 SW 24 Street, Miami 
  • Gwne Cherry  7090 NW 22 Avenue, Miami
  • Vizcaya endured significant storm damage. Vizcaya will assess when it can reopen to the public once power is fully restored and debris is adequately cleared.  

Career Source South Florida (CSSF) - 

CSSF will open today below listed Career Centers to assist any residents needing to file for Unemployment and/or Disaster Unemployment Assistance benefits.  

  • Carol City - 4888 NW 183 Street, Suites 201-206, Miami Gardens 
  • City of Miami - 750 NW 20 Street, 4th Floor, Miami  
  • City of South Miami - 5825 SW 68 Street, Suite 3, Miami 
  • Hialeah Downtown - 240 E 1 Avenue, Suite 222, Hialeah 
  • Homestead - 28951 S. Dixie Highway, Homestead 
  • Little Havana - 5040 NW 7 Street, Suite 200, Miami 
  • Miami Beach - 833 6th Street, 2nd Floor, Miami Beach 
  • North Miami Beach - 801 NE 167 Street, North Miami Beach 
  • Northside - 7900 NW 27 Avenue, Suite 200, Miami 
  • Perrine - 9555 SW 175 Terrace, Palmetto Bay 
  • CSSF Headquarters - 7300 Corporate Center Dr., Ste. 500, Miami 

Additionally, the Florida Department of Economic Opportunity (DEO) has announced the launch of several programs to assist impacted Floridians due to Hurricane Irma: 

  • DEO has launched the Florida Small Business Emergency Bridge Loan Program to support businesses impacted by Hurricane Irma to provide short-term, interest-free loans to small businesses that experienced physical or economic damage during the storm. To complete an application by the Oct. 31, 2017, deadline, visit For more information contact the Florida Small Business Development Center Network at  850-898-3489 or email 
  • DEO has launched the Disaster Unemployment Assistance (DUA) Program to provide assistance to businesses and residents whose employment or self-employment was lost or interrupted as a result of Hurricane Irma. To file for DUA or for more information go to or call 1-800-385-3920. 
  • The Florida Virtual Business Emergency Operations Center business damage assessment surveying tool has been activated for businesses to report damages resulting from Hurricane Irma. Businesses are encouraged to visit Click on Hurricane Irma. 

Florida Department of Health Offices and Clinics  

The Florida Department of Health in Miami-Dade County will open for services Friday, September 15, 2017 at the following locations: 

  • Vital Statistics Office located at the Health District Center - 1350 NW 14th Street, Miami; West Perrine Health Center located at 18255 Homestead Avenue; and North Dade Center located at 18680 NW 67th Avenue, Hialeah 
  • ADAP Program & Pharmacy located at 2515 West Flagler Street, Ste. 102-A, Miami and West Perrine Health Center located at 18255 Homestead Avenue, Miami 
  • Golden Glades Center Environmental Health located at 1725 NW 167th Street, Miami DOH-Miami-Dade Services at the Miami-Dade County Permitting & Inspection Center (PIC) located at 11805 SW 26th Street, Miami 
  • Dental Clinic at Dr. Rafael Penalver - 971 NW 2ndStreet, Miami 

WIC Clinics that will be open for service from 8:00 a.m. to 5:00 p.m. include: 

  • Homestead WIC - 753 W. Palm Drive, Florida City 
  • University WIC - 1607 SW 107th Avenue, Miami 
  • Dr. Rafael Penalver WIC - 971 NW 2nd Street, Miami 
  • Frederica Wilson & Juanita Mann Health Center Liberty City WIC - 2520 NW 75th Street, Miami 
  • Jackson Memorial Hospital (JMH) WIC - 1611 NW 12th Avenue, Miami - Park Plaza West Garage Ste. G-101 
  • Naranja Community Center WIC – 13805 SW 264th Street, Naranja 
  • Goulds Center WIC – 10300 SW 216th Street, Goulds 
  • West Dade WIC – 11865 SW 26 Street, Unit J-6, Miami 
  • West Perrine WIC – 18255 Homestead Avenue, Miami 

If you need to contact the Florida Department of Health in Miami-Dade County at any time regarding services, you can call 305-324-2400. For WIC & Nutrition Services you can call 786-336-1300. 

Miami-Dade County offices are closed until Monday, September 18, 2017.  Essential emergency County employees continue to work to aid in recovery efforts.  All other County employees need to make every effort possible to contact their supervisors. 

Residents may access official Miami-Dade County emergency information at, call the 311 Contact Center or follow us at @MiamiDadeCounty on Twitter and Facebook.  An interactive map of open grocery stores, large retail stores and pharmacies is available online.