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County Residents



Miami-Dade County post-hurricane recovery efforts continue.

MIAMI (September 15, 2017)

Approximately 1,020,240 accounts lost power.  As of today, Florida Power and Light (FPL) has reported that 789,485 accounts have been restored and 230,770 accounts are without power.

FPL is in the process of restoring service as quickly as possible and customers along its east coast service territory could be restored by the end of this coming weekend, with the possible exception of areas impacted by tornadoes, severe flooding and other structures with severe damage. Residents are being warned that all downed power lines should be treated as live power lines and reported to FPL at 1-800-468-8243.

Of the 255 square miles of roadways in urbanized areas in unincorporated Miami-Dade County that we manage, 100 percent are either cleared or being worked on. The Department of Transportation and Public Works is working to get all roadways restored as quickly as possible.  96 percent of county arterial roads have been cleared, and the remaining have at least one lane open and are drivable. Remaining roads will be cleared today. Please remember that inoperative traffic signals should be treated as four-way stops. 80 percent of signals are now operational. The number of crews has increased to 170 in order to continue to clear debris on arterial and local county roadways. For information about road closures, residents can call Florida 511. 

Service Updates

The 311 Contact Center will return to regularly scheduled hours:

Monday-Friday 7 a.m. - 7 p.m.

Saturday 8 a.m. - 5 p.m.

Closed on Sunday.

Miami-Dade County Public Schools will remain closed until Monday, September 18.

Miami-Dade water is safe to drink, and there is no boil water order in effect for Miami-Dade Water and Sewer customers. If you have low water pressure, it is recommended to boil water before consumption.

Transit services -

  • Metrorail is operating on its regular schedule.
  • Parking enforcement at Metrorail parking garages will resume on Monday, Sept. 18.
  • Metromover is not in service until further notice. Crews will be working on the tracks throughout the weekend in hopes of opening the Metromover Monday morning
  • Bus shuttle service has been established and will operate until midnight tonight and Saturday, and until 11 p.m. on Sunday.
  • Metrobus has resumed regular service on all routes except route 302. 
  • Route 301 (Dade-Monroe Express) has resumed regular service but will only travel as far south as Islamorada.
  • The South Dade Transitway is operational and all its routes have resumed service.
  • Residents are urged to download the MDTTracker app and sign up for transit rider alerts to be notified as additional routes come into service.
  • Due to road conditions and traffic signals that are out, buses may experience a delay in service, so please plan accordingly. 
  • Regular Special Transportation Service (STS) has returned to regular operations with the exception of STS new subscriptions.  Subscription services will resume normal operations on Monday, Sept. 18.

 Garbage pickup -

  • The Department of Solid Waste Management has resumed residential and commercial garbage and it’s back to its regular schedule.
  • Crews will service all carts unless roads are impassable. Service was completed in 90% of the routes yesterday.
  • Bulky waste scheduling remains suspended until further notice.  Scheduling through 311, online and through the telephone app is not available. Residents are advised that there is no need to schedule hurricane debris collection.  County crews are currently addressing curbside hurricane debris piles and contracted hurricane debris collection crews will begin pickups this weekend. The post-hurricane debris pickups do not count against residents’ available bulky waste pickups.  Debris collection will take time; residents are asked to be patient. 
  • Residents who no longer have a garbage cart should order a replacement garbage cart by calling 311. 
  • Curbside recycling service will be suspended until Monday, September 18.
  • The 13 Neighborhood Trash and Recycling Centers are open for operation and will observe extended operating hours from 7 a.m. to 7 p.m. until further notice. Service area residents can drop off household trash, yard waste and small amounts of hurricane debris. Guidelines regarding truck and trailer sizes are still being observed and can be found at
  • The Department’s West Dade (8801 NW 58 Street) and South Dade Home Chemical Collection Center (23707 SW 97 Avenue, Gate B) will both be open on Friday and observe normal operating hours (Wednesday-Sunday, 9 a.m. to 5 p.m.).
  • Residents who are not Department of Solid Waste Management service area customers should contact their city or waste service provider for trash or hurricane debris disposal options.
  • Availability of emergency medical treatment subsequent to the storm is of utmost importance. The Miami-Dade County Department of Transportation and Public Works is prioritizing major access roads leading to emergency health care facilities for road clearing.
  • Residents can start placing their hurricane debris at the curbside and should create two (2) separate piles on the right-of-way, one for yard trash and one for household items (i.e. furniture, carpeting, etc.).  Residents should not mix their yard trash and household items.
  • Fencing can be placed at the curbside as hurricane debris.  Keep wood, PVC and chain link fencing out of the piles of tree waste as much as possible and where practical.
  • Residents are reminded not to place trash on private property, vacant lots or near fire hydrants.

Swimming Advisory -

  • Based on a satisfactory microbial water quality test result, the Florida Department of Health in Miami-Dade County is partially lifting the precautionary swimming advisory that was issued on September 11, 2017 for all public beaches in Miami-Dade County.

The precautionary swimming advisory is still in effect for:

  • Oleta State Park
  • Key Biscayne Beach Club
  • Cape Florida State Park
  • Today September 15, 2017, DOH-Miami-Dade was able to gain access to the three sites listed above and anticipates all results to be completed by tomorrow. 

MIA and PortMiami -

  • Passenger and cargo flights at Miami International Airport continue to increase toward a full daily schedule. Flights at Miami International Airport are approximately 75% operational and are expected to be at 100% by Sunday. Passengers should check with their airlines directly to confirm flight status.
  • PortMiami and the Port Tunnel are open and fully operational. Cruise passengers should contact their cruise lines directly for the latest information on cruise itineraries.

Food Stores - 

Veterans Assistance-

  • Veterans impacted by Irma may be eligible for federal relief including rental assistance, relocation assistance and food vouchers. For more information, call Support Services for Veteran Families (SSVF) providers. This includes homeless vets, those doubled up and those with damage to property, loss of food and/or belongings.
  • The Advocate Program: 786-227-5842 (Miami-Dade and Monroe).
  • Carrfour's Operation Sacred Trust: 855-778-3411 (Miami-Dade and Broward).


FEMA Assistance -

  • Residents impacted by Hurricane Irma may register for FEMA Assistance at, through the FEMA App or by calling 1-800-621-3362.
  • Applicants will need the following to apply: social security number; daytime telephone number; current mailing address and address and zip code of the damaged property; and private insurance information, if available.

Elections -

  • The Special Election for State Senate District 40 and State Representative District 116 is taking place on Tuesday, Sept. 26. Early voting begins Saturday, Sept. 16 and runs through Sunday, Sept. 24 at Coral Reef Branch Library, Kendale Lakes Branch Library and West Dade Regional Library. The full list of hours can be found on the Elections Department Early Voting page.
  • The Village of Virginia Gardens Municipal Election originally scheduled for Tuesday, Sept. 12 was postponed to Tuesday, Sept. 26, per Florida Governor Rick Scott’s Executive Order.

Animal Services – 

  • Miami-Dade Animal Services resumed normal operating hours with limited services.
  • Vaccinations and licensing services will reopen Saturday, September 16.
  • Trap-Neuter-Return (TNR) and Spay/Neuter surgeries will remain closed until Monday, September 18.
  • The Homestead Community Spay/Neuter Clinic will remain closed until further notice.

Miami-Dade Public Library System (MDPLS) – 
The Miami-Dade Public Library System will open seven additional branches tomorrow, Saturday, September 16.  They are:

      • Allapattah 1799 NW 35 St., Miami, FL 33142
      • Arcola Lakes 8240 NW 7 Ave., Miami, FL 33150
      • Coral Gables 3443 Segovia St., Coral Gables, FL 33134
      • Homestead 700 N. Homestead Blvd., Homestead, FL 33030
      • Pinecrest 5835 SW 111 St., Pinecrest, FL 33156
      • West Flagler 5050 W. Flagler St., Miami, FL 33134
      • West Kendall Regional 10201 Hammocks Blvd., Miami, FL 33196
      • Miami-Dade libraries are opening every day, for an updated list visit
      • MDPLS’ open locations will be on a 10:00 a.m. – 6:00 p.m. (including Saturdays) schedule until further notice.

Miami-Dade Parks & Recreation (MDPR) -

        • The following pools opened from noon – 5 p.m. on Friday, September 15.  
        • Goulds 11350 SW 216 Street, Miami
        • Tamiami 11201 SW 24 Street, Miami
        • Rockway  9460 SW 27 Drive, Miami
        • Palm Springs North 7901 NW 176 Street, Miami

Additional recreation centers will be open and days have been extended through the weekend. The following recreation centers will be open from Thursday, September 14 – Sunday, September 17 from 9 am – 5 pm. 

          • Modelo  28450 SW 152 Avenue, Miami, FL
          • Naranja 14150 SW 264 Street, Miami, FL
          • Tropical Estates  10201 SW 48 Street, Miami, FL

Parents may leave children ages 6-14 at the recreation centers to be supervised by parks staff. Children 6 and under must be accompanied by an adult who is to remain with them at all time. Guests should bring lunch and drinks. For an updated list of parks and recreation centers visit

The following boat ramps are open:

          • Crandon Marina 4000 Crandon Boulevard, Key Biscayne
          • Haulover (Bill Bird Marina) 10800 Collins Avenue, Miami
          • Pelican Harbor 1275 NE 79 Street, Miami
          • 24775 SW 87 Avenue, Miami

Listed below are the Disability Services Centers that are open for children who are already registered in the program.

  • Ojus Park 18995 W Dixie Highway, North Miami
  • Goulds 11350 SW 216 Street, Miami
  • Tamiami 11201 SW 24 Street, Miami
  • Gwen Cherry  7090 NW 22 Avenue, Miami

Florida Department of Health Offices and Clinics –

  • The Florida Department of Health in Miami-Dade County is open for service. For an updated list of open WIC clinics, visit
  • If you need to contact the Florida Department of Health in Miami-Dade County at any time regarding services, you can call 305-324-2400. For WIC & Nutrition Services you can call 786-336-1300.

Additionally, the Florida Department of Economic Opportunity (DEO) has announced the launch of several programs to assist impacted Floridians due to Hurricane Irma:

DEO has launched the Florida Small Business Emergency Bridge Loan Program to support businesses impacted by Hurricane Irma to provide short-term, interest-free loans to small businesses that experienced physical or economic damage during the storm. To complete an application by the Oct. 31, 2017, deadline, visit For more information contact the Florida Small Business Development Center Network at 850-898-3489 or email [email protected].

DEO has launched the Disaster Unemployment Assistance (DUA) Program to provide assistance to businesses and residents whose employment or self-employment was lost or interrupted as a result of Hurricane Irma. To file for DUA or for more information go to or call 1-800-385-3920.

The Florida Virtual Business Emergency Operations Center business damage assessment surveying tool has been activated for businesses to report damages resulting from Hurricane Irma. Businesses are encouraged to visit Click on Hurricane Irma.

Miami-Dade County offices are closed until Monday, September 18, 2017.  Essential emergency County employees continue to work to aid in recovery efforts.  All other County employees need to make every effort possible to contact their supervisors.

Residents may access official Miami-Dade County emergency information at, call the 311 Contact Center or follow us at @MiamiDadeCounty on Twitter and Facebook. An interactive map of open grocery stores, large retail stores and pharmacies is available online.