Media Contact:
Jennifer L. Messemer-Skold
jlm045@miamidade.gov
786-552-8251

Water sample solicitations not affiliated with Miami-Dade Water and Sewer Department

MIAMI (September 29, 2017)

The winds of Hurricane Irma have receded and life for many has returned to normal, but the Miami-Dade Water and Sewer Department (WASD) is warning residents not to fall victim to scam artists portraying themselves as utility workers and trying to gain access into their homes.

“We know there are many legitimate utility crews in communities now as repairs to infrastructure are continuing after Irma – whether it is for cable, electricity or water and sewer, but we want to make sure you are not victimized after going through Irma because you let a criminal into your home,” said WASD Director Lester Sola.

The most recent instances of “fake” water utility employees happened after Irma in South Dade. WASD was alerted to this by residents who said these individuals alleged that there was an issue with the water quality and they needed to test the water inside the home. At best, these people are misrepresenting themselves attempting to sell people water filters, at worst, they are casing the home for possible future break-ins.

“I want everyone to know that WASD’s water is excellent and meets all standards,” said Sola. “We test the water at our labs more than 210,000 times a year. Also, we would never need to have a WASD employee enter your home to conduct business.”

Other safety tips to remember: WASD employees wear properly marked uniforms and have department IDs displayed at all times. They also drive in marked County vehicles. If you are concerned about workers in your community, please call 311 during normal business hours or the department’s Emergency Communications Center at 305-274-9272 for nights and weekends to verify if they are indeed WASD employees.

It is the priority of the Miami-Dade Water and Sewer Department to provide safe, reliable service to its customers. For additional information about Department services and programs, visit the department’s website.