The Miami-Dade Water and Sewer Department shares the gift of information as it celebrates GIS Day
No festively-decorated trees, special recipes, or endless shopping is needed to celebrate GIS (Geographic Information Systems) Day today. First recognized in 1999, GIS Day is a way to acknowledge the importance of science, geography, and the practical day-to-day applications that impact our daily lives.
The Miami-Dade Water and Sewer Department (WASD) in a collaborative effort to disseminate up-to-date statuses about construction and permitting projects has created a hub to act as a clearinghouse of shared data from the department and other utilities and municipalities. These GIS applications have been recognized at the national level by both government organizations and technology based industry organizations.
Valuable information is available for both residents and business owners. People can access construction project information using a variety of applications to determine if properties are connected to water and sewer systems or a septic tank; research ongoing construction projects around Miami-Dade County; access various agencies with permitting processes and much more.
“It’s a one-stop shop for spacial information,” said WASD Director Lester Sola. “It’s important for a utility to know where its assets are – such as pipes, manholes and fire hydrants. Having this information presented in this manner allows for proper asset management, as well as growth projections so the department can anticipate capacity needs for future developments.”
The implementation of GIS data also supports a department core mission of providing exemplary customer service.
“We are able to see our customer locations, what services are provided and if the need arises the ability to contact customers,” added Sola. “Our New Business Division also utilizes GIS data when assessing whether an area would be able to accommodate new businesses or residential growth within a community.”
WASD also leverages GIS information to assist County travelers on their daily commute.
“Department staff input daily updates on WAZE about WASD construction projects, road closures and detours,” said Sola. “Not only do we want our customers to be knowledgeable about the upgrades being invested within their communities, but we want them to be able to know if they should be making temporary changes to their commutes.”
It is the priority of the Miami-Dade Water and Sewer Department to provide safe, reliable service to its customers. For additional information about Department services and programs, visit the department’s website.