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Miami-Dade County's Internal Services Department's Fleet Management Division ranks in top 10 for "Best Fleets in North America"

MIAMI (May 09, 2018)

Miami-Dade County’s Internal Services Department’s (ISD) Fleet Management Division has been ranked eighth in the nation by the 100 Best Fleets in North America program. There are over 38,000 public fleets in North America and the 100 Best Fleets program recognizes and rewards peak performing fleet operations. The program identifies and encourages ever-increasing levels of performance improvement within the fleet industry.

 “I am extremely proud of my management team and all of the hardworking individuals who  ensure that the 29 fueling sites and 19 vehicle maintenance shops throughout Miami-Dade County are working properly and efficiently,” Tara C. Smith, Internal Services Department (ISD) Director shared. “We take pride in the support we provide to our fellow county departments to ensure they are able to serve the residents of this community well.”

 Applications are judged on 12 different Criteria of Excellence to include:  

  • Accountability
  • Use of Technology & Information
  • Collaboration
  • Creativity
  • Celebration
  • Evidence of a High Trust Culture
  • Performance Recognition
  • Doing It Right the First Time
  • Quick Efficient Turnaround
  • Competitive Pricing
  • Staff Development
  • Resources Stewardship

This is the first time Miami-Dade County has participated in this competition. The winners were announced on April 27, 2018 at the NAFA Fleet Management Association Institute & Expo in Anaheim, California.

ISD provides a wide range of internal support services for the ongoing operation of County government. The Department focuses on promoting operational best practices and efficient government operations. ISD supports governmental operations by providing procurement services, facility management, design and construction management, fleet management, risk management, real estate management services, capital inventory management, Americans with Disabilities Act compliance, elevator regulation and parking services.

The Department's customers and stakeholders include County departments and employees, vendors and contractors, municipalities, not-for-profit organizations, Commission on Disability Issues (CODI) and Miami-Dade County residents and visitors.  For more information, visit:

100 Best Fleets is sponsored by Tom C. Johnson, consultant and author. The purpose of the program is to identify outstanding operations for others to emulate, to promote pride in the industry and provide recognition within the larger organization and community that the winning fleets serve. For more, visit