Media Contact:
Tere Florin
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Miami-Dade County Department of Regulatory and Economic Resources encourages customers to use online services as preventive measure against coronavirus

MIAMI ( March 13, 2020 )

The Miami-Dade County Department of Regulatory and Economic Resources (RER) continues to monitor coronavirus (COVID-19) and to follow the recommendations of the Centers for Disease Control to help prevent the spread of respiratory viruses.

In addition to requesting that everyone wash their hands with soap and water on a regular basis, RER has increased the frequency of janitorial services at its high-traffic customer service locations, including the Permitting and Inspection Center, Stephen P. Clark Government Center and Overtown Transit Village – North and South. RER is also placing additional emphasis on cleaning service counters, vestibules, bathrooms and other frequently touched surfaces.

While there are currently no service disruptions in any of RER’s areas and even with these measures in place, RER is encouraging its customers and members of the public to use its many online services in lieu of visiting offices if they do not need to. Avoiding close contact helps prevent the spread of illness.

Following is a sampling of services currently available online:

Board and Code Administration: The Board of Rules and Appeals Continuing Education courses provided to code-certified personnel through RER’s Board and Code Administration Division scheduled for Saturday March 28 and April 4 have been postponed. New dates will be announced later. Once the new dates are available, all registered attendees will be automatically rescheduled. Online, customers may conduct contractor information and complaint searches and search for approved products.

Code Compliance: Among the services available online for Code Compliance are searches for building code and neighborhood code violations and applications for Certificates of Use.

Construction Permitting and Building Code: Customers can access records and information and request services online, including review plan status and comments, review inspections results, pay fees, request/cancel inspections, obtain certain permits available through e-permitting and obtain Certificates of Occupancy and certain Certificates of Use. 

Consumer Protection: Residents may file the following complaints online: consumer, wage theft and services provided by for-hire transportation companies or taxicabs.

Environmental Resources Management (DERM): Among the services available online for DERM are filing environmental complaints, searching environmental records and viewing environmental considerations.

Film and Entertainment: The Office of Film and Entertainment’s permitting system is available online, as is their film location search.

Planning and Zoning: Both the Planning and Zoning divisions use a self-service portal for their services. Applicants are encouraged to visit the portal to learn more about what services are available.

Individuals in Miami-Dade County who believe they may have been exposed to COVID-19 should call the Florida Department of Health at 305-324-2400. If you have a medical provider, call them. If traveling to a medical office or facility, call ahead. For questions about COVID-19 in Florida, please call the Florida Department of Health at 1-866-779-6121.

For a medical emergency, call 911.

For updated information, visit