Delivering excellent public services that address our community's needs and enhance our quality of life.
It is a commitment your County government has made to the more than two million people who call
So, how are we doing?
This Progress Report is Miami-Dade's fourth annual update on key performance indicators. Highlights of 2007 performance in each of these areas are included in this report:
Our government can proudly point to areas that have shown significant improvement since we introduced our first report to you in 2004. These achievements include the completion of several public works projects to ease traffic congestion, increased numbers of pet adoptions from our shelter, greater access to cultural activities for youngsters and sustained decreases in our homeless population.
We also experienced steady passenger traffic growth at both the Port of Miami and Miami International Airport. In addition, the new South Terminal of the Airport opened this past year providing 15 new gates capable of handling domestic and international flights. Also, the County's 3-1-1 Answer Center answered more than 1.9 million calls made by residents seeking government information and services.
In underperforming areas, the County is working hard to improve results. This includes better on-time performance for our bus system and improved access to affordable housing. We will continue to focus on neighborhood issues including initiatives to curtail illegal dumping and enhance street signage. This past year the County’s Neighborhood Enhancement Action Teams (NEAT) became fully operational and made thousands of aesthetic improvements throughout the County.
Finally, Mayor Carlos Alvarez last year challenged the more than 60 departments that make up County government to focus on delivering results. As part of this Fitness Challenge, the Mayor asked department directors to identify a single, meaningful achievement that could be accomplished during the year that would significantly improve how County government delivers services.
For complete results from the Mayor’s 2007 Fitness Challenge, please click here . (1.25 MB)
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For previous yearly editions of this report, please click here.
*Includes municipal services for the Unincorporated Area of Miami-Dade County.
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