A vision statement should reflect our best possible future. It should be brief, memorable, appealing, inspiring, challenging, and enduring. It should also describe our future services levels. "Delivering Excellence Every Day" has been adopted by the Commissioners as Miami-Dade County's vision for its employees and the organization.
| Vision Statement: a statement that communicates to our organization the hopes and desires for the future of the community we serve. |
| Our Vision Statement is |
Simply Put |
Delivering
Excellence
Every Day
|
Some would argue that government, or any organization, doesn't deliver excellence every day. And they may be right. But a vision is where we want to be, what we are working towards. There may not be a single County employee that does not want to deliver excellence, but sometimes things don't go as planned. Maybe sometimes excellence is hampered by factors outside of our control. It's hard to deliver excellence every day. But every day we must, because each interaction we have with the public has the potential to formulate their opinion of our entire organization. That may sound odd, but it is true. Most citizens don't deal with government very often. If their interaction is not frequent, and they happen to encounter a County employee who is having an off day, they may be forever cynical of County government. Everything you do matters every time. |
See also: Mission Statement; Value Statements. |