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Credit and Collection

The Credit and Collection Section is part of Miami-Dade County’s Tax Collector Division. We collect delinquent debts on behalf of multiple Miami-Dade County departments.

Credit and Collection Section collects delinquent debts for various departments, including:

  • Animal Services
  • Corrections and Rehabilitation
  • Department of Environmental Resource Management
  • Fire Rescue
  • Internal Services
  • Jackson Memorial Hospital
  • Miami-Dade Transit
  • Parks and Recreation
  • Public Works and Waste Management
  • Police Department
  • Regulatory and Economic Resources
  • Seaport
  • Water and Sewer

Credit and Collection understands the importance of communicating with our customers in the early delinquency stage.

Our primary job responsibility includes extensive telephone collections as a means to recover delinquent debts on behalf of the County. We understand that most people want to do the right thing and pay their debts on time. Our job is to facilitate the process of collections for the benefit of Miami-Dade County and its constituents. In order to achieve this objective, we have a staff of professional and courteous account representative waiting to serve you Monday to Friday, from 8:00 a.m. to 7:00 p.m., excluding holidays, at 786-469-5200.

Pay by Mail

Acceptable forms of payment are cashier’s check, money order or check. Do not send cash.

Write your account number on your check, making it payable to: Credit and Collection.

Send your payment to us at our mailing address:

CREDIT AND COLLECTION SECTION
200 NW 2ND AVENUE, 3RD FLOOR
MIAMI, FL 33128

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Pay by Phone

Phone payments can be done by e-check or credit card.

Contact the Credit and Collection Section at 786-469-5200.

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Pay in Person

For your convenience, our office is open from 8 a.m. to 5:00 p.m. at the following location:

Miami-Dade Tax Collector
200 NW 2nd Avenue, 3rd Floor
Miami, FL 33128

Cash payments accepted only when made in person at our office, located on the 3rd floor.

We also accept cashier's checks, money orders, check and Visa, MasterCard, American Express and Discover and debit cards.

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Pay Online

Credit and Collection is now accepting online payments. Please click on the following link to access our payment website.

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Payoff Requests

Please submit all payoff requests to:

CREDIT AND COLLECTION SECTION
200 NW 2ND AVE, 3RD FLOOR
MIAMI FL 33128

For us to work on your payoff request, please follow these instructions:

  • Submit your request in writing on your company's letterhead
  • Prepare a separate request per folio
  • Each request costs $75.00. Submit a separate check for each request. Make checks payable to Credit and Collection Section.
  • Requests must include:
    • Payoff property address
    • Its corresponding folio number
    • Your contact name
    • Your e-mail address
    • Your telephone number
  • Download our Payoff Request Instruction Sheet 
  • Payoff requests are processed in five (5) business days, and are handled on a first-come, first-served basis
  • Tracking available with your check number
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Special Release of Lien

This is used to remove a lien from one of two or more properties, when during the sale or purchase of a property, a title search reveals liens placed on properties owned by the same individual attached to properties that have no violations, making it virtually impossible for the purchaser to obtain a mortgage through a financial institution. It is used only when the property being released is free of violations. The Special Release of Lien clears the violation-free or "clean" property from the impact of any liens. The Credit and Collection Section only releases liens assigned to us for collection purposes. We will prepare and record the document in public records.

Fee, processing time and forms of payment instructions for the Special Release of Lien follow:

  • $1,000 must be paid at time of submitting release application to prepare and record the Special Release of Lien
  • Fee increases by an additional $250 for each additional folio greater than two (3 folios = $1,250; 4 folios = $1,500; etc.)
  • Partial refunds of $500 are available when research reveals violations against the property that has been requested to be released from liens, thus rendering the property ineligible for the release. Refunds take six (6) weeks.
  • Make check or money order payable to Credit and Collection Section
  • Processing time is five (5) business days when paid by cashier’s check, attorney’s trust account or IOTA check or a money order drawn on the United States Postal Service, Western Union or American Express. Cash and online payments are not accepted.

Download Application for Special Release of Lien 

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Deceased

If you have received a collection letter from Miami-Dade County's Credit and Collection Section for a family member who has passed away, please submit the death certificate, your contact information and a copy of the collection letter received from us for further processing. If you have additional questions, you may contact us at 786-469-5200.

Send the three (3) items to us by mail, e-mail or fax:

Our mailing address: 

CREDIT AND COLLECTION SECTION
200 NW 2ND AVE, 3RD FLOOR
MIAMI, FL 33128

Our e-mail address:

CCHelp@miamidade.gov

Our fax number:

305-329-1535

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Bankruptcy

If you have received a collection letter from Miami-Dade County’s Credit and Collection Section regarding a debt that you have included in a Chapter 7, 11 or 13 Bankruptcy filing, please submit the following with your contact information:

For Chapter 7 discharged cases:

  1. Filing Notice of Chapter 7 Bankruptcy Case, Meeting of Creditors, & Deadlines
  2. Schedule F (Listing of Creditors)
  3. Discharge of Debtor(s)
  4. Copy of collection letter you received from us

For Chapters 11 or 13 discharged cases:

  1. Filing Notice of Chapter 11 or 13 Bankruptcy Case, Meeting of Creditors, & Deadlines
  2. Schedule F (Listing of Creditors)
  3. List of creditor payments and dates made by trustee
  4. Discharge of Debtor
  5. Copy of collection letter you received from us

For bankruptcy cases that have not been discharged:

  1. Filing Notice of Chapter 7, 11 or 13 Bankruptcy Case, Meeting of Creditors, & Deadlines
  2. Schedule F (Listing of Creditors)
  3. List of creditor payments and dates made by trustee (Chapter 11 or 13)
  4. Copy of collection letter you received from us

If you have additional questions, you may contact us at 786-469-5200.

Send the requested documentation to us by mail, e-mail or fax:

Our mailing address: 

CREDIT AND COLLECTION SECTION
200 NW 2ND AVE, 3RD FLOOR
MIAMI, FL 33128

Our e-mail address:

CCHelp@miamidade.gov

Our fax number:

305-329-1535

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Contact Us

By Phone:

  • Phone Number: 786-469-5200
  • Monday to Friday, 8:00 a.m. to 7:00 p.m., excluding Holidays
  • Please have the collection letter that we sent you on hand when you call us to reference your account number

In person to see a collector or paralegal:

200 NW 2nd Avenue, 3rd Floor
Miami, FL 33128

  • Monday to Friday, 8:00 a.m. to 5:00 p.m., excluding Holidays

By E-mail:

  • CCHelp@miamidade.gov
  • Please provide your contact information with the best time to call you
  • Please include a copy of the collection letter we sent you

By Fax:

  • 305-329-1535
  • Please provide your contact information with the best time to call you
  • Please attach a copy of the collection letter we sent you
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If you cannot view PDF PDF files, you can download Acrobat Reader  for free from Adobe Systems, Inc. In order to use PDF files, you must have Acrobat installed on your computer.

Page Last Edited: Tue May 30, 2017 2:33:58 PM
taxcollector

Online Services

Pay Online

Credit and Collection is now accepting online payments.

 
 
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