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The Miami-Dade County Portal will be undergoing maintenance starting at 11 p.m. Saturday, May 3 and for all of Sunday, May 4. Intermittent outages may be experienced. We apologize for any inconvenience.

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Enterprise Computing and Network Infrastructure Division

The Information Technology Department maintains a reliable and efficient infrastructure area responsible for providing the base layers for all of the county’s information technology needs. It is composed of numerous business lines vital to all county service areas. It is the IT infrastructure that provides and supports the hardware, servers, data backup services, network access, information security and email-account on a countywide level. 

The ITD infrastructure delivers the largest and most powerful computing controls available in the County.  All these areas of service areas require high volume, heavy duty cycle computing for conducting county business with an effective measure of delivery and reliability to our user departments and the citizens of Miami-Dade.

Enterprise Architecture

Enterprise Architecture delivers enterprise middleware, architecture,and database services for the County. It provides support for the County’s 311 Answer Center, the County's web and employee portal, and middleware software systems. Using collaborative efforts, the division is responsible for the creation of information technology architecture standards for the County’s technology framework, tool standardization, and solution design for compliance with the current architecture.

Field Services

Field Services continuously provides and maintains services for the County’s data and voice telecommunications infrastructure, installation and setup of new telecommunication equipment which include telephone systems and equipment, personal computing, wireless, printer devices, and auxiliary peripheral devices. It provides design and engineering services for new and existing facilities, and supports the area of Public Safety, in the design, operation, monitoring, updates, upgrades and maintenance of the County's 911 Centers and Public Safety Voice and Data Network.

Through its Enterprise Network Support Management and Maintains Services, ITD supports, operates, monitors, updates and maintains the County's Network commonly referred to as MetroNet; inter connected by high speed links. Emergency maintenance service is available 24-hours-a-day, 365 days-a-year with existing support to MetroNet’s network and Wireless Access Points including other areas of critical importance.

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